The SDSU Police Department Communications Center is the path of communication between people in the community requesting assistance and the SDSU police officers that respond to calls.
The Communications Center is staffed twenty-four (24) hours a day, seven (7) days a week, including holidays. Communications Specialists are trained in 911 Telecommunications and Emergency Medical Dispatch (EMD). The center dispatches emergency personnel, provides information to the community and serves as a lost and found office.
Functions and Services of the Communications Specialists include:
- Handling emergency and non-emergency calls from telephones, elevator
phones and emergency blue light call boxes as well as calls for service, including motorist assists, escorts, opening and securing doors/buildings.
- Monitoring fire, security and panic alarms as well as the building environmental controls and security cameras on campus, dispatching officers when necessary.
- Providing information to SDSU students, staff, faculty and visitors.
- Operating computer terminals including Computer Aided Dispatch (CAD) and NLETS/SDLETS for law enforcement purposes.
- Coordinating mutual aid with medical, fire and other law enforcement personnel when needed.
The vital responsibility for the protection of a person’s health, safety and property usually starts with a phone call to a Communications Specialist in the Communications Center.