Faculty & Staff Assistance

Information for Faculty and Staff

This page highlights technology services available to support SDSU faculty and staff.


InsideState serves as a collaborative tool, utilizing file, document, and calendar sharing, message boards, other cooperative features. It also promotes announcements and events, as well as information sharing on a University-wide or community-specific basis.

If you forgot your credentials and need assistance with resetting your account, please visit our Login Help web site.

Classroom Technology Services

Classroom Technology Services (CTS) provides the university with the necessary technology for classroom presentations, conference rooms and videoconferencing needs.  To provide these resources the staff researches and installs equipment, trains users on the technology usage, maintains the equipment, and troubleshoots problems when they arise.

Instructional Design Services

Instructional Design Services (IDS) serves the faculty of SDSU and fulfills many roles throughout the decades of its operation. Firm commitment to support, development, and service has driven IDS to follow a vision. This desire for excellence leads to innovation and leadership. The goal of IDS is to support the instructional, research, institutional, and service missions of the University.

Through the promotion of contemporary, cutting edge technologies, IDS provides students, faculty, and staff universal access and guidance to worldwide electronic resources. Development and access to institutionally developed instructional and informational resources help poise SDSU to be a leader in education.

IDS is to help faculty, staff, & GTAs:

  • Design, develop, evaluate, & teach effective face-to-face, hybrid, & online courses with Cloud applications;

  • Apply current research & best practices on learning and innovative teaching technologies that support Active Learning Cloud;

  • Decide & create appropriate learning media to meet their instructional goals;

  • Gain access to trainings of the Cloud applications;

  • Become familiar with D2L.