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Faculty and Staff Web Services

Need Assistance?

Please contact the SDSU Support Desk by phone at 605-688-6776 or email with any questions.

InsideState serves as a collaborative tool, utilizing file, document, calendar sharing, message boards and other cooperative features. It also promotes announcements and events, as well as information sharing on a university-wide or community-specific basis.


If a faculty or staff member is on campus, they will log in with these credentials:

Username: first.last

Password: same as email


InsideState is available off-campus. Users should be able to sign in as they would on campus. If they are experiencing issues, try logging in with these credentials:

Username: JACKS\first.last

Password: same as email

If you forgot your credentials and need assistance with resetting your account, please visit our Login Help website.

Student, faculty and staff email services are provided by Microsoft Office 365. This service provides you with 50 Gigabytes of storage and works with your current Outlook client or via a web interface. The web interface can be accessed by going to The Office 365 system uses your complete SDSU email address and password. If you need assistance with access or have questions, please contact the SDSU Support Desk, 605-688-6776.

  • Office365 License Error
    • If you receive an error along the lines of "Something went wrong" or "You don't have an Office365 account" when trying to sign in to your email at all, please take a screenshot of the error and email it to the Support Desk. From there, the Support Desk can assign a ticket to our Office365 admin team to repair your license.

The box is an online data-storage solution for SDSU. All students, faculty and staff have an account through SDSU. Users get an unlimited amount of storage to use and can invite other users from either off-campus or within our network to collaborate on documents stored within.


You will use the same credentials you use to sign into MyState.

Box Sharing

Create a collaborative folder:

On the main page of your box account, select 'New' then select 'New Folder.'

Check 'Invite people to upload or download files.'

Share individual files:

Select 'Upload' on your box account's main page, then select a file from your computer.

Find your document in the list of files and folders on the main page and hit 'Share.'

Click on the 'Access' menu and choose how you want to share.

Select 'Send' and choose who would want to share the document with.

Select access type-choose what you will allow with your collaborators to do with your files.

Enter the email addresses of those you would like to share with.

Upload files and documents you would like to share in that folder.

DocuSign is an electronic signature service used to sign documents/agreements. It accelerates processes using a fast, secure network to send, sign and track important signed documents. With DocuSign, you can prepare and get electronic signatures quickly and easily. Faculty, staff and students all have access to DocuSign.

Signing Documents Through DocuSign

As a student, you currently have access to sign documents through DocuSign. To access your account, login with your MyState credentials.

Sending Documents Through DocuSign

To request permissions to send documents through DocuSign, please fill out the DocuSign Request to Send Form.

You will receive an email once your request has been approved and once permissions have been granted.

Note: To update your permissions, you will need to login once with your MyState credentials.

SDSU's Virtual Private Network provides users a secure, encrypted connection to internal resources from anywhere. Access to this service can be requested via the VPN Request form

How to install the VPN Client

  • While connected to the internet from an Off-campus location navigate to
  • Download and install the Cisco VPN Client, this should place a shortcut icon on your desktop.
  • Double-click the Desktop Icon.
  • Select
  • Type in your InsideState credentials and select "connect."
  • You may not notice any obvious changes, but your system now appears as if it is connected to the internet on-campus. You should be able to access and map network shares, including your drive. To remotely connect to your work computer desktop, continue reading this guide.

How to Enable Remote Desktop Connection

Remote Desktop Connection will allow you to access your on-campus work computer desktop from off-campus. This requires that you have VPN access and that your work computer is on and connected to the internet.

  • On your Work Computer open the start menu.
  • Search "This PC."
  • On the right hand of the window, you should see "This PC," right-click and go to "Properties."
  • On the left side of the system properties window, click "Remote Settings."
  • Make sure the button next to "Allow connections only from computers running Remote Desktop with Network Level Authentication (more secure)" is selected.
  • Click "OK."
  • On the system properties window, document the computer name, you will need this name to remote into your system. The computer name will be listed under the header ‘"Computer Name, Domain and Workgroup."
  • Before leaving for the day, if you intend on remoting into your work computer, ensure that the computer is on but not logged into and proceed to the next section.

How to Remotely Connect to Desktop:

  • Launch the VPN client.
  • Open the start menu on your computer and search and run "Remote Desktop Connection."
  • In the computer field, type in the name of your work computer.
  • Hit "connect."
  • If prompted, type in the credentials you use to access your work computer.
  • You should now be remotely connected to your work computer, anything that is on your work computer will be accessible here.