SDSU Support Desk
Welcome to the Support Desk's website. Our office provides support for students, staff and faculty. If you have any technology-based problems or if you have any technology related questions that this website does not address, contact us at 605-688-6776.
Technicians are available during regular working hours, five days a week. We're here to answer your technology-related questions, use one of the methods below:
Connect with us at
What is my SDSU password?
Your SDSU should have been provided in your acceptance email to SDSU. To keep your account safe, we highly recommend you create a unique password - one that you don't use anywhere else- that doe.
Here are just a few services that require your SDSU account.
- Campus Alert
- Jacks Email
- Jackrabbits App (Athletics)
- MyJacks Card/eAccounts app
- Office365 Programs (Word, Excel, OneDrive, etc.)
- SDState Mobile App
- SDSU Wellness Center
- Tutor Trac
- Wireless (WiFi)
Reset your SDSU Password
When will my new password take effect?
While most systems will take your new password right away, we suggest waiting 10-15 minutes for the new password to synchronize.
The Login Help page does not work for users located outside of the United States.