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Frequently Asked Questions

Does the University accept credit cards as payment for tuition and fees?

Yes, credit card is accepted online on SDePay. SDSU has contracted with NelNet Business Solutions to provide SDePay QuikPAY service for the acceptance of credit card via the web for tuition and fees. There is a service charge paid by the student or payer to NelNet Business Solutions for making payments using the SDePay QuikPAY service.

Do I have to pay in full or can I make payments on my student account?

South Dakota State University does provide a Tuition Installment Payment Plan to allow students to make payments on current semester tuition at the beginning of the each term. Students or their Authorized Payer can enroll online on SDePay. There is a $40 enrollment fee for this service per semester.

When is payment for student accounts due?

All payments must be made in full no later than 11:59 p.m. on the 10th of the month following the initial billing to avoid late fees. Holds will be placed on all delinquent accounts, which will not allow a student to drop or add classes, receive a transcript or enroll for additional courses. See below for details regarding the initial due dates for Fall, Spring and Summer semesters.

I made a payment online. When will my account balance reflect the payment?

Typically your payment would process immediately.

Will my financial aid be applied towards all of the charges on my account?

As a general rule, the Cashier’s Office will apply credit from financial aid towards all charges on a student’s account if the student has provided that authorization during their Attendance Confirmation during Spring or Fall. Once these charges have been credited, the Cashier’s Office will release any excess funds by direct deposit or in the form of a refund check. The student is responsible for any charges that appear on the University account and that may occur after a refund has been processed.

How can I speed up my refund?

You can make sure you have completed the Attendance Confirmation for Fall and Spring semesters and select to have your refund transferred to you via direct deposit. Electronic Funds Transfers (direct deposit) are processed daily while paper checks are processed once a week. To receive a refund through direct deposit, the student clicks the “Direct Deposit Refund” link on Self Service under the Financial Information section and provides their bank account information.

What happens if I pay my bill late?

Your statement of account will provide the total amount you owe. If the total amount due is not paid by the due date, the account will be assessed a late fee. Additionally, a hold will be placed on the account that will restrict future enrollment and the release of student transcripts.

Why do I have a hold on my account?

A hold can be place by many different departments, for various reasons. When viewing the hold from within the student account, additional details should be available. Please contact the Cashier’s Office directly if you have a question about an Accounts Receivable hold.

What are my options for paying my bill?

You can pay online with an e-check or credit card through SDePay/QuikPAY. The credit cards accepted are Visa, Master Card, Discover and American Express and the transaction will be assessed a 2.75% card processing fee. You can also mail a check to the following address:

SDSU Cashier’s Office
SAD 136, Box 2201
Brookings, SD 57007

Additionally, we accept cash or check in our office at Morrill Hall Room 136. We are unable to accept debit or credit cards in the office.

What is a sponsored student?

A student having their tuition paid for by the military, another country, athletics, other departments, employers, employee benefits, school districts, etc.

Why won’t you give me information regarding my child’s account?

A federal law called the Family Education Rights and Privacy Act (FERPA) requires that a student’s financial records are private and confidential. The Cashier’s Office is required to secure written authorization from the student prior to the release of the information contained in these records. We recommend that students grant access for parents and others to view financial information by adding them as an Authorized Payer on SDePay.

How do I access my 1098T tax information?

Students receive the 1098T tax form in the mail or via email around January 31 of every year. It can, however, be viewed and printed online. Here is access to their 1098T tax information online.
 

EBill at SDePay FAQs:

  1. What is eBilling?
    EBilling is a service available to students that will allow them to access their billing statement online rather than waiting for a paper bill. Students will receive an email notification to their University email account notifying them that the eBill is available for viewing. Students may also grant Authorized payer access to the bill and they will receive email notification as well.
     
  2. How do I, the student, obtain access to my eBill?
    Students may access their eBill through Self Service. Once logged into Self Service, go to the Financial Information section and click on the option “View account/SDePay,” this will take you to a secure website where you can access your eBills.
     
  3. I did not receive a bill in the mail. Where did you send my bill?
    South Dakota State University does not mail paper invoices. Students will receive an email notification that a new eBill has been generated.
     
  4. Why does South Dakota State University only offer eBilling as the official billing method?
    To provide the very best customer service to our students and their parents or guardians. The vast majority of students and parents are comfortable with the web environment.
     
  5. Can I get a paper bill instead of an eBill?
    All students will receive an eBill. You can download and print eBills online from any computer with internet and printer access.
     
  6. Can I create access for another person?
    A student has the right and the ability to set up access for whomever they want. They may do this by accessing their SDePay /QuikPAY account as it’s one of the menu options. Once an Authorized Payer has been added to a student’s account they can access the student’s eBill at the following website where they can set up a login and password (assigned by the student) for others to securely view the eBill. The Authorized Payer will also receive email notifications whenever a new eBill is generated.
     
  7. Can I pay my South Dakota State University tuition and fees online?
    Yes! You may do so at SDePay/QuikPAY. We are able to accept credit/debit cards (American Express, Visa, Discover and MasterCard*) *Please note a 2.75% service fee will be applied to all card transactions. EChecks are also accepted and have no additional service fee. A US bank account and routing number are required for an eCheck transaction. Both methods are simple and secure!
     
  8. If I or my authorized payer do not feel comfortable paying my bill online, how can we pay my bill?
    We accept cash or check at the Cashier’s Office at the address below. We are unable to accept debit or credit cards in the office.
    SDSU Cashier’s Office
    SAD 136, Box 2201
    Brookings, SD 57007