- To serve the university community in a fast, efficient and pleasant manner.
- To make customer service a top priority in all interactions including, treating all customers with dignity and respect.
- To provide all financial services in a fair and efficient manner, while maintaining goodwill towards South Dakota State University.
- To maintain a high level of accuracy when handling money, documents and records.
- To possess a thorough knowledge of all cashier operations, as well as familiarity with how those operations are integrated into the university as a whole.
- To communicate clearly and effectively in all interactions.