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Refunds

Withdrawal and Refund

  • When students withdraw from school, tuition and fees are assessed or credited, as appropriate, according to the date the student officially notifies SDSU of intent to withdraw by contacting the SDSU Registrar's Office.
  • Room charges and meal plans are adjusted according to the check out date from the residence hall and meal plan usage.
  • The federal refund policy will be used for all students receiving federal aid.  If you received loan money, the University will calculate the amount of your loan that was "earned" according to your date of withdrawal, following federal Title IV regulations.  The unearned portion will be paid back to your lender by the University.  This amount paid by the University to your lender will then be charged to your University account.  If this amount is larger than the credits on your account following withdrawal, you will be required to pay the difference due.

Refunds from Overpayment

  • Financial Aid refunds will be processed after you complete your Attendance Confirmation in Web Advisor and only if you have a credit balance.
  • Refunds for drop/add changes will be refunded after the census date.
    • For the Fall semester any additional or second refunds will be processed the third week of September.
    • For the Spring semester any additional or second refunds will be processed the first week of February.
  • Overpayment with personal funds will be refunded after the census date.
  • No refunds are made to the student until all charges are paid.

Refund Processing

Once a refund begins being generated, the student should receive an email in their Jacks account informing them that it is on its way. Once the process has begun, direct deposited refunds are typically received in 2-3 business days and mailed checks received in 3-5 business days.

Direct Deposit

Direct Deposit is strongly suggested. Direct deposit information can be added or edited by students on Web Advisor through the "Direct Deposit Refund" link.

  • Direct deposited refunds are processed more frequently than refund checks.
  • It eliminates the mail time and any delays due to an incorrect mailing address.

Refund Checks

If the student has not set up direct deposit or selected the refund-via-check option during their attendance confirmation, refund checks are automatically processed and mailed to the refund address the student selected during their attendance confirmation.  If an address was not specified the check will be sent to their local address.  Students may view and update their address on MyState.

The Cashier's Office does not cash or hand out refund checks.