Frank named August’s Civil Service Employee of the Month

Alicia Frank, a lead facility worker for Facilities and Services, has been named South Dakota State University’s Civil Service Employee of the Month for August.

She will be honored from 2:30-4 p.m. Monday, Aug. 28, in the Facilities and Services building, room 110, with a program starting at 2:30 p.m.

Frank has been employed with Facilities and Services for the past eight years, most of that time as a facility worker. She recently accepted a day lead facility worker position.

Troy Syhre, director of custodial services, praised Frank as a dedicated employee with a can-do attitude whose work is exceptional.

“For every building that Alicia has worked in, its staff wanted to keep her and did not want to see her move on to another area. She landed over at the SDSU Foundation with a full workload on her hands, with all the level one cleaning that needs to be done for fundraising and donors. The building always needs to be pristine,” he said.

Syhre said Frank will help outside the Foundation when needed without complaining.

“I remember her stating ‘keep me busy’ when she first started. The challenge was accepted, and she has had top-notch performance the whole eight years of working at SDSU,” he added.

Barb Teal, director of facility operations for the SDSU Foundation, complimented Frank’s attention to detail, her constant smile and her willingness to tackle any project and do it well.

“Alicia guarantees that the Lohr Building and Alumni Center present a warm, welcoming and premier first impression for our donors, alumni and guests. Both inside the buildings and out, she can be found maintaining and improving our facilities, forever ready to pitch in and pivot between tasks to ensure that SDSU is well represented in every way,” Teal said.

“Alicia’s dedication is a key component for the SDSU Foundation and Alumni Association to continue to run smoothly, helping the teams foster an environment for the yellow and blue community that instantly feels like home.”

Todd Wixon, custodial services supervisor, said Frank brings strong skills and an open mind and completes the custodial team.

“Alicia comes to work with a positive attitude and makes people around her better. She is a great employee, and I cannot think of anyone more deserving of this great award,” Wixon said.

Frank and her husband, Ryan, have two boys, Tanner and Nash, and she enjoys spending time with her family. “I am very honored to receive this award,” she said.

All SDSU Employee of the Month selections are determined through a nomination process by the Civil Service Advisory Council. Each civil service employee of the month receives an appreciation monetary gift from the F.O. Butler Foundation. The trustees of the foundation recognize the importance of civil service employees and take this opportunity to thank them for their exemplary service.