Welcome
Facilities and Services is the internal SDSU department overseeing the growth, maintenance, repair and changes of the facilities, infrastructure and grounds of campus and satellite locations. The department operates under the policies and statues of SDSU, the South Dakota Board of Regents and the State of South Dakota. In addition, we comply with requirements from other areas and organizations such as the EPA, City of Brookings, code compliance, utility provider contracts and risk management.
Facilities and Services uses nationally recognized facility standards published by the Association of Physical Plant Administrators (APPA) to develop planned and preventative maintenance and baseline service models. Staffed with licensed professionals, trade experts and facility workers, we plan, manage and maintain the various SDSU environments of learning, innovation, working, living and recreation.
The Facilities and Services Department is organized into six divisions. Learn more about the services offered and meet the dedicated staff of each division.
The service structure used by Facilities and Services is guided by nationally recognized standards and customized to serve the specific needs of SDSU. Services are organized into three types:
Baseline services are the group of services provided through an annual operating allocation. The level of service provided through this baseline is directly proportional to the amount of funding allocated.
Baseline service level standards are service level targets, which may have to be modified during specific seasons, or campus events. These are the services that comprise the day-to-day operation of the campus. Changes in building conditions, or deferred maintenance levels may impact the level of service that can be executed.
Although we will deliver very similar baseline services in all service locations, the results of those baseline services may appear different due to the diversity of spaces and locations on campus. Factors of age, quality, existing finishes and size will affect how our services are perceived. Nearly every building has inherent limitations of certain building systems and mechanical equipment.
Baseline Service categories include:
- Custodial building services
- Specific tasks and frequencies for cleaning and other related tasks.
- Reactive and preplanned preventative building services
- Tasks to sustain the buildings, building systems and infrastructure in operating condition.
- Administrative and engineering services
- Provide leadership, administrative and engineering support as well as management functions such as reporting, compliance tasks, master planning, building and land inventories and digital drawing file of campus.
- Landscape and grounds
- Tasks based on season such as maintaining green spaces, planting/flowering beds, trees, snow removal, sidewalk clearing and deicing. Garbage collection, maintaining the tree inventory and sidewalk inspection/repair.
- Central services
- Shipping and receiving, mail processing and central contract management such as recycling and pest management.
Above Baseline or For Fee Services include requests that exceed baseline in scope, cost or both. These services will be billed on a time and material basis.
Examples include:
- Customers that require services at a higher frequency.
- Customers making a furniture or fixture change.
- Customers planning and hosting an event.
- Customers requiring products or services at a higher quality standard than university standards.
- Customers who have research space and equipment requiring maintenance, installation services and special utilities.
Customized service agreements are available to customers with programs that are self-supporting, non-academic/administrative segments of the university. Examples include, Residential Life, University Student Union, Miller Wellness Center, intramurals, food service and dining, Athletics, ADRDL, research facilities, McCrory Gardens Education and Visitor Center and farm units.
The major project management category of service includes a variety of different types of major campus projects, all governed under South Dakota Board of Regents policy 6:4.
- Management of the annual HEFF (Higher Educational Facilities Fund) allocation to SDSU for maintenance and repair (M&R) projects. This includes facilities assessment, reporting requirements to the South Dakota Board of Regents, developing priority action lists and project execution and delivery.
- Management of the SDSU capital projects. This includes planning and development, programming, compliance, reporting and project execution and delivery.
- Management and execution.
The Facilities and Services project management, engineering and interior design division provides local project management services to campus projects with delegated authority from the Office of State Engineer (OSE). Projects with non-delegated authority are directly under the oversight of the Office of State Engineer. On non-delegated projects, Facilities and Services project managers work with the OSE project manager to provide local project support for the duration of a project.
Work Request Forms:
