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Customer Relations & Quality System

Department of Veterinary and Biological Sciences Quality Statement:

Quality Manager with Microbiogist

The Animal Disease Research and Diagnostic Laboratory (ADRDL) is committed to providing sound scientific research and quality testing services that meet the client's expectations while complying with all related regulatory and/or AAVLD accreditation requirements.

The management strongly endorses the implementation and maintenance of a Quality System that ensures the policies and procedures of the lab meet applicable laboratory standards, satisfy the client's need, and provide a vehicle for quality improvement.

It is the policy of the Department of Veterinary and Biomedical Sciences that all faculty, staff, and students be sufficiently educated in the Quality System as it relates to their activities, so they can understand its policies and effectively contribute to its implementation.

American Association of Veterinary Laboratory Diagnosticians Accreditation

Department of Veterinary and Biomedical Sciences Quality Manual



Client Satisfaction: