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Wellness Center Policies & Guidelines

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Wellness Center Policies & Guidelines

  • Holidays & Academic Breaks
    • Closed: New Year’s Day, Easter Day, Memorial Day, Fourth of July, Thanksgiving Day, & Christmas Day. Reduced hours during holiday’s and academic breaks. Please see website for special hours.
  • Access
    • The Wellness Center is a controlled access facility. Only authorized patrons and guests are allowed entry and must check in at the Welcome Desk.
    • All currently enrolled SDSU Students must present their MyJacks Card at the Welcome Desk to enter the Wellness Center.
    • All members must check in at the Welcome Desk with their finger vein scan or by presenting a valid photo ID.
    • All guests and users of the Wellness Center must check in at the Welcome Desk and sign a Liability Waiver at first visit and renewed annually.
    • Use of another person’s identification is prohibited. Doing so will result in confiscation of ID. Other disciplinary action can consist of a two-week suspension by both the card user and the card owner (same with membership number).
    • The Wellness Center has a “Grace Period” starting the first day of classes and ending the day after tuition and bills are due. During that time any student can access the facility with their student ID even if they are not activated in the Cards Services system. Students will be notified if student ID does not work and given the steps to resolve issue before end of “Grace Period.”
  • Student ID Forgiveness Policy
    • Students are permitted access to the Wellness center 2 times a semester without their student ID.
      • First day of fall classes to December 31st
      • January 1st to last day of spring semester finals
      • Day after last day of spring semester finals to the day before first day of fall classes
    • Students must present a valid photo ID such as a driver’s license.
    • This only allows students access to the facility—not to participate in any programs with their own check in system (intramurals or group fitness classes).
    • The Welcome Desk staff will track when students utilize the forgiveness policy.
  • American Disability Act (ADA) Statement
    • The Wellness Center encourages participation in activities by individuals with disabilities. If you are an individual with a disability who requires accommodation in order to participate in a program, please contact the Welcome Desk in advance at 697-9355 or email
  • Assumption of Risk
    • The Wellness Center operates on an “exercise at your own risk” policy. The use of the facility and its programs is completely voluntary. Each individual utilizing the facility assumes the risk for any harm or injuries sustained. Neither South Dakota State University, nor the Wellness Center can assume any responsibilities for injuries incurred through participation in its programs and/or services in or outside the facility. However, all injuries should be reported to the Welcome Desk or Operations Manager of the activity area and an accident report completed. It is strongly advised that participants use caution and be aware of potential health risks associated with exercise, and obtain a physical from a physician before beginning an exercise program. It is strongly recommended that very participant of the Wellness Center activities be covered by a health and accident insurance policy.
  • Membership Policy
    • Access to SDSU Wellness Center services, for current enrolled students, is included in student fees (there are additional fees for certain programs and/or services, such as group fitness passes). Memberships are available to any non-student with the purchase of a membership.
    • Memberships can be purchased in the Administrative Office in the Wellness Center during normal business hours.
    • Anyone age 14 and older can purchase a membership with parents or legal guardian consent.
    • Parents or legal guardians can add dependents (5-22 years old) to couple or family memberships.
  • Membership Categories
    • Student memberships
      • Any student paying General Activity fees has full access to the Wellness Center with their student identification card.
      • Deferred students: Summer memberships are available for purchase to students who are not enrolled in summer school, but enrolled for the current year spring and fall semester. The dates of eligibility for this membership are the day after spring semester extending to the day before fall semester. Proof of enrollment through a printed class list is required at the time of sale. Cost is $25/month or $90/semester if not paying GAF.
    • Non-SDSU students can purchase a summer pass for $35/month or $100/semester if not paying GAF. They must show their current College/University ID card.
    • Community memberships include: single, couple, family, seniors (62+) and students (14+).
    • Membership and Joining Fee Discounts include: Military, SDSU Employees, SDSU Retirees, SDSU Student Spousal and SDSU Alumni.
    • Insurance Reimbursements are available in the Administration Office.
  • Locker Rentals and Day Lockers
    • The Wellness Center is not responsible for lost, stolen, or damaged items.
    • Large, medium, and small lockers are available for rent on a first come, first serve basis for all members and students.
    • With purchase of a locker rental, each member will receive an assigned locker and corresponding expiration date.
    • All lockers must be cleared out at the end of each rental period.
    • All property left in an expired locker will become property of the Wellness Center and will subsequently be sold if not claimed from the Welcome Desk within 2 weeks.
    • Day lockers are available throughout the Wellness Center for no charge and non-rented lockers may be used on a daily basis at no charge.
  • Punch Passes and Guest Policy
    • Day passes and punch passes are intended to accommodate individuals who would like to use the facility without purchasing a membership. Day passes do not need to be purchased in advance and are available at the Welcome Desk.
      • Guest must sign a liability waiver.
      • The Wellness Center reserves the right to approve or deny any pass transaction.
  • Non-Participant and Spectator Policy
    • Non-participants or spectators are allowed to access the facility for various activities, programs, and events for free.
    • All guests must check in at the Welcome Desk and sign the spectator sign in sheet.
      • Upon signature, spectators acknowledge they have read the assumption of risk, waiver of liability, release agreement, and agree to all statements on the spectator sign in sheet.
    • Spectators agree not to utilize any equipment or participate in any programming. Those wishing to participate can purchase a day pass or pay programming fees at the Welcome Desk.
    • The Wellness Center staff reserves the right to ask any non-participant to exit the building at any time.
    • All children ages 4 and under are considered a non-participant.
  • Accessibility Policies
    • Anyone under the age of 14 must have a Wellness Center membership, have a parent or guardian sign a Liability Waiver with purchase of a day pass or punch pass, and have a parent or guardian present while in Wellness Center.
    • Anyone under the age of 14 can utilize the following machines and activities based on age restrictions below. The age restrictions are for children who have completed the Wellness Center Jr. Fitness Program.
    • Anyone under the of 14 who has not completed the Wellness Center Jr. Fitness Program can access the climbing wall, pool, track, and multipurpose courts, and must have a parent or guardian present at all times.



All ages

Climbing wall, pool, track, and multipurpose courts.

4 years and younger

All previous age group activities

*Can be considered non-participant

5 – 8 years old

All previous age group activities


Stationary weight exercises

Abs, core, stretching

9 – 11 years old

All previous age group activities

Pin selected machines (Technogym, Human Sport, and Life Fitness)

All cardio pieces under supervision of guardian

12 – 13 years old

All previous age group activities


Light load or unloaded barbell

14 years old and older

May utilize the entire facility without a parent or guardian present.

  • General Policies, Rules, and Regulations
    • All patrons are expected to be responsible, courteous, and safety conscious at all times. Disorderly conduct, abuse or misuse of the facility or its equipment, or disregard for policies will not be tolerated. Violators will be asked to leave the facility and may be subject to disciplinary action. Violators of the policies may also be suspended from using the facilities.
      • Depending on the severity of the violation, case may be referred to UPD, Student Conduct Office and/or Title IX Office.
    • Bicycles, unicycles, skateboards, rollerblades, scooters, or hover boards are not allowed to be used inside the facility.
    • The use of Elevation Training Masks is prohibited within the facility for safety concerns.
    • Strollers are allowed throughout the Wellness Center with the exception of the free weight area.
    • Only certified service animals are allowed in the facility. All other animals, including emotional support animals, are strictly prohibited.
    • Use of lounge areas and informal recreation spaces such as studios or multipurpose courts are first come, first serve basis as well as number of participants in group.
      • Wellness Center fitness programs, intramural games, and scheduled or reserved spaces will take priority over informal recreation at certain times.
    • Personal items should not be left unattended, placed on the floor or on equipment. Patrons are encouraged to use locker rooms or day lockers for belongings. Personal items are not the responsibility of the Wellness Center.
    • Staff members cannot hold equipment or valuables for any participants.
    • The Welcome Desk and Administration Office cannot make change for patrons or visitors.
    • Use of cell phones or photographic equipment is not permitted in the facility or locker rooms.
    • Towel service is available for members who have rented lockers in the facility. Towels can be received at the check-in desk.
    • The Wellness Center is a substance free facility. Possession of alcohol, illegal drugs, and tobacco (this includes smokeless tobacco and e-cigarettes) are not allowed. Possession of such items will result in removal from the facility and further disciplinary action as deemed appropriate by the advisory committee. The Wellness Center reserves the right to check liquid substances in personal beverage containers.
    • The Wellness Center follows guidelines and prescriptions according to ACSM, ACE, and NETA for proper exercise protocol and safety for all patrons. All cardio, fitness, and weight equipment must be used for their intended purposes.
    • Headphones must be used at all times while listening to personal music.
  • Food and Drink
    • Food is not allowed at any time in the activity areas beyond the Welcome Desk unless otherwise authorized.
      • Aramark Food Service has all catering rights and must be used for any and all catering for events or reservations in the Wellness Center.
    • Water and other drinks in securely closed containers may be used in the exercise or gym areas.
    • Glass containers are prohibited at all times.
  • Attire and Footwear
    • The Wellness Center staff reserves the right to determine the acceptability of all exercise attire. Failure to dress properly will result in denied assess of the Wellness Center.
    • Clothing with offensive (vulgar) language, designs, or pictures is not acceptable.
    • Cut-off t-shirts/open back shirts that also expose the chest/nipples or skin below the men’s pec line, or women’s bra strap line, throughout any range of motion are not permitted.
    • Shorts/pants must be worn for all Wellness Center activities; Shorts must be long enough to cover the buttocks and groin throughout any range of motion.
    • Appropriate undergarments are required while exercising.
    • Properly laundered clothing required for sanitary reasons.
    • Non-marking, soft soled, closed toe athletic shoes must be worn in the Wellness Center. Clean, dry shoes not used outdoors are encouraged.
    • Jeans, belts, metal zippers, studs, jewelry, etc. are discouraged as they may damage exercise equipment and pose a risk to injury.
    • Hats with bills are not permitted on the multipurpose courts.
    • Racquetball goggles must be worn in the racquetball courts at all times.
    • Proper swimming suits/bottoms must be worn at all times in the Pool.
      • Suits/bottoms cannot be see through. Swim appropriate footwear/equipment is allowed.
      • Athletic shorts/clothing are not allowed.
  • Lost and Found
    • All found items are stored in a locked location. Valuables (iPods, wallets, jewelry, etc.) are stored in a safe.
    • Report any lost or stolen items to the Welcome Desk or contact UPD.
    • Items can be retrieved at the Welcome Desk within two weeks.
    • All unclaimed items are subject to be sold or donated.
  • Equipment Checkout
    • Checking out
      • Any student, member, or guest can checkout equipment with their student ID or finger vein scan.
      • It is the student, member, or guest’s responsibility to keep track and return their specific piece of equipment.
      • Outdoor equipment (equipment taken outside the building) includes a rental fee and a rental agreement form.
    • Returning
      • Any checked out equipment must be returned to the Welcome Desk after use.
      • If not returned, a hold will be placed on the membership account. The individual will not be allowed to access the facility until the equipment has been returned or the individual has paid for the equipment.
      • If equipment is damaged when returned, the patron may be responsible for paying a fee as determined by the Operations and Events Coordinator.
  • Photography Policy
    • All photography, videotaping, etc. within the Wellness Center must be pre-approved by the Marketing Coordinator, located in room 100.
    • Guidelines:
      • Once approved, individuals will receive a photography pass that is to be worn at all times while taking photos in the facility. This will signify to facility staff that photography access has been granted.
      • Once access is granted, photographers must wear access badge during entire shoot. Badges must be returned to the Marketing Coordinator at the completion of the shoot.
      • Photography must be conducted without disruption or limitations to Wellness Center operations, accessibility of equipment, entrances/exits, doorways, and high traffic areas.
      • Photography is permitted for noncommercial use only. Photographs may not be published, sold, reproduced, distributed, or otherwise commercially exploited in any manner.
      • Taking photos or video of individuals without their consent is prohibited and is cause for immediate removal from the Wellness Center and may be reported to UPD, Student Conduct Office, and/or Title IX Office.
      • A suitable location for photo shoots must be agreed upon.
      • An appropriate time must be scheduled prior to the shoot.
  • Signage Policy 
    • The Wellness Center will accept one SDSU sponsored event or recognized student organization poster to hang in the facility. Only one poster per event/organization is permitted and it may not obstruct other posted materials. All posters must be approved by the Marketing Coordinator. The Wellness Center reserves the right to refuse posters if deemed necessary.
  • Reservations & Events
    • Facility Reservations are available for student, affiliated, and community groups. Different rates apply. Spaces available for rent or special events include: conference room, 5 multipurpose courts, 3 studios (including cycling studio), climbing wall, and pool.
    • All reservations must be made at least 2 weeks in advance of the requested date. We reserve the right to deny and reservation request if this deadline is not met.
    • Interested parties can contact the Operations and Events Coordinator for more information.
  • Harassment Policy, Including Sexual Harassment
  • Prevention of Sexual Assault, Domestic Violence, and Stalking Policy
    • All patrons and visitors of the Wellness center must abide by the Prevention of Sexual Assault, Domestic Violence, and Stalking Policy SDBOR Policy 1:17.1 and 1:18 Number 4:5. The policy and procedure manual can be found at
  • Sex Offender Policy
    • Goal: Assure members do not feel uneasy or unsafe using the Wellness Center.
    • All reported and observed cases of suspected involvement will be investigated promptly.
    • Consequences facing the registered sex offender member may include limited access or suspension of the facility.
    • Sex Offender Tiers will determine access to the facility, if a formal complaint is made.
      • Tier III requires registrants to register throughout their lifetime. Access to facility is not permitted due to children under age 18 using the facility
      • Tier II requires registrants to register for a minimum of twenty-five years. Access to facility is not permitted due to children under age 18 using the facility.
      • Tier I requires registrants to register for a minimum of ten years. Membership available but visits will be monitored.
  • Title IX & Opportunity Policy
    • It is the policy of SDSU not to discriminate on the basis of race, color, creed, religion, national origin, ancestry gender, transgender status, marital status, pregnancy, sexual orientation age, disability, veteran’s status or any other protected class in the offering of all benefits, services and education and employment opportunities. 
    • As part of this policy, SDSU has designated a Title IX coordinator to assist individuals with any concerns about sexual discrimination on education programs should be directed to SDSU’s Equal Opportunity Officer/ Title IX Coordinator, Human Resources, Administration 318. The complaints including harassment or sexual discrimination in educational programs should be directed to SDSU’s Equal Opportunity Officer/Title IX Coordinator, Human Resources, Administration 318. The complaint process will follow the Board of Regents Human Rights Complaints Procedures. These procedures can be found at
  • Equal Opportunity, Non-Discrimination, and Affirmative Action Policy
    • All patrons and visitor of the Wellness Center must abide by the Equal Opportunity, Non-Discrimination, and Affirmative Action Policy SDBOR Policy 1:19 Number 4:3. The policy and procedure manual can be at
  • Human Rights Complaints Policy
  • Student Code of Conduct