Office of Information Technology Records

Finding Aid

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Collection Summary

Identifier

UA 42

Title

Office of Information Technology Records

Creator

Office of Information Technology, South Dakota State University

Dates

1963-2007

Extent

5.05 linear feet (7 boxes) electronic records

Language

English

Repository

South Dakota State University Archives and Special Collections, Hilton M. Briggs Library, Brookings, South Dakota.

Access note

This collection is open to researchers without restrictions. The materials in the Archives do not circulate and may be used in-house only.

Preferred Citation

Name of item . Office of Information Technology Records. UA 42. South Dakota State University Archives and Special Collections, Hilton M. Briggs Library, Brookings, South Dakota.

Abstract

The Office of Information Technology provides the technology, skills, and services that contribute to and support the land-grant mission of South Dakota State University. This collection is composed of the records of the Office of Information Technology and includes files from the Computing Services, Vice President's Office, Information Technology Services, and Classroom Technologies Services.

Historical Note

The Office of Information Technology provides the technology, skills, and services that contribute to and support the land-grant mission of South Dakota State University and is committed to creating an environment in which faculty and students develop opportunities which will make them successful in their scholarship, research, and creative activities. In addition, the office actively promotes the incorporation of technology as a means of effectively and efficiently conducting University business. For assistance, faculty and staff may contact any of the following information technology units.

Administrative and Research Computing: ARC provides computational resources for large-scale research on campus. Analysis and computer programming for management information and student information support are also ARC priorities.

Classroom Technology Services: This group is responsible for technology-enhanced and DDN classrooms located on the University campus. This includes the initial installation of equipment, its maintenance, and upgrades.

eSDSU Laptop Center: The eSDSU Laptop Center is dedicated to bringing the latest technology to students with guaranteed service and on-site support. By partnering with Gateway and Apple companies to create customized packages for students, we are able to offer top-of-the-line systems at educational pricing, while providing certified technical support.

Information Security: This team ensures University data security and establishes protocols to protect information, users, and the University.

Information Technology Operations: This group is responsible for the daily management of the Office of Information Technology and coordinating IT units and services, as well as managing Inside State, the eSDSU Laptop Center, the Faculty Upgrade and Redistributed System programs, and the Student

Information Technology Services: ITS serves as the primary point of contact for all students, faculty, and staff needing tech support, through its operation of the Support Desk. Equipment loan, repair, and the maintenance of general-use computer labs are also the responsibility of ITS.

Instructional Design Services: This team offers faculty services in instructional design, distributed learning, and the use of integrated media in the classroom. They also provide students and staff with training in a wide variety of software programs and applications, as well as instruction in the use of equipment.

Student Technology Fellows (STF) Program: Admittance into this elite undergraduate program pays the equivalent of 32 credit hours of tuition and general fees for each academic year the student is enrolled. In return for this stipend (paid monthly), STFs provide technology support to faculty and the University.

University Networking Systems and Services: UNSS provides the infrastructure upon which SDSU's technology systems are built and assures internet access to the campus community. In addition, they maintain the server farm, on which the majority of institutional software and applications are run.

Arrangement

This collection is arranged into four series:

Series 1. Computing Services records [UA 42.0]

Series 2. Vice President's records [UA 42.1]

Series 3. Information Technology Services records [UA 42.2]

Series 4. Classroom Technologies Services records [UA 42.3]

Contents Note

This collection is composed of the records of the Office of Information Technology and includes files from the Computing Services, Vice President's Office, Information Technology Services, and Classroom Technologies Services. Folders may include newsletters, manuals, correspondence, minutes, reports, audio/visual material, and materials related to the Y2K problem.

Series 1. Computing Services records. [UA 42.0]

Computing Services was concerned with serving three main areas of the South Dakota State University campus: instructional, research, and administrative. Their mission was to facilitate access to appropriate computer resources for all faculty, staff and students at SDSU. A central focus of the department was to continually obtain adequate hardware and software to better serve the institution and to provide advice and leadership about the acquisition and use of microcomputer and application dependent computer resources. A smooth migration to new systems, with as little impact on use as feasible, was maintained as a priority.

The Academic Computer Technology Services (ACTS) department and Computing Services provided microcomputer training and other seminars for faculty and staff. ACTS also maintained a library listing sources of academic support software to assist faculty in integrating computer technology into the curriculum.

General microcomputer access for the campus was provided through nine major microcomputer laboratories with 16 to 36 computers in each center. Five of the laboratories were used as instructional facilities for scheduled classes. In addition to these microcomputer laboratories, there were eight smaller departmental facilities to meet special instruction and research needs. Microcomputer access was also provided in five residence halls.

Computing Services coordinated planning and implementation of campus-wide local area networks and management of access into state and national computer networks.

In December 1999, Computing Services was integrated into the newly established Chief Information Technology Office and the Del Johnson, department head, became head of Administrative & Research Computing.

This series is composed of newsletters, manuals, correspondence, and minutes for the several committees and councils including the Computer User's Advisory Council and the Computing Directors Council. Included is a full run of the Computing Services newsletter. This newsletter includes a subject index for each volume year.

Series 2. Vice President's records. [UA 42.1]

This series is composed of correspondence, reports, Upper Midwest Academic Computing Conference materials, and materials related to the Y2K problem.

Series 3. Information Technology Services records. [UA 42.2]

Established in December 1999, Information Technology Services (ITS) is responsible for E-mail Service, Networking Services, Computer Technology Support Help Desk, Student Computer Services, Computer Support Specialists, Technical Operations, Database Technology Services, Technical Support Services, Student Technology Fellows Program, and Web Technology Services.

The mission of Information Technology Services is to provide the highest quality service to faculty, staff and the students of South Dakota State University with facilities and services that offer them the ability to gain experience required to succeed academically in today's technological society. Information Technology Services is comprised of staff with the skill, initiative, discipline and creativity to manage themselves and to play key roles in the efficient, smooth operation of ITS.

The vision statement of Information Technology Services is: Informational Technology Services will be a leader in information technology and computing activities. Here our values guide and inspire; and education and technology enable people to learn, educate and share.

The value statement of ITS is: We value: Personal integrity and commitment to provide responsible, quality services to the South Dakota State University academic community; An environment that allows individuality, teamwork and communication to flourish; The enriching nature of diversity, creativity and innovation; and honesty and leadership in an atmosphere of mutual respect and trust.

This series is composed mainly of Student Computing Services manuals. Also included is material related to the Technology Training Team and the SDSU Student Project.

Series 4. Classroom Technologies Services records. [UA 42.3]

Established in December 1999, Information Technology Services (ITS) is responsible for E-mail Service, Networking Services, Computer Technology Support Help Desk, Student Computer Services, Computer Support Specialists, Technical Operations, Database Technology Services, Technical Support Services, Student Technology Fellows Program, and Web Technology Services.

The mission of Information Technology Services is to provide the highest quality service to faculty, staff and the students of South Dakota State University with facilities and services that offer them the ability to gain experience required to succeed academically in today's technological society. Information Technology Services is comprised of staff with the skill, initiative, discipline and creativity to manage themselves and to play key roles in the efficient, smooth operation of ITS.

The vision statement of Information Technology Services is: Informational Technology Services will be a leader in information technology and computing activities. Here our values guide and inspire; and education and technology enable people to learn, educate and share.

The value statement of ITS is: We value: Personal integrity and commitment to provide responsible, quality services to the South Dakota State University academic community; An environment that allows individuality, teamwork and communication to flourish; The enriching nature of diversity, creativity and innovation; and honesty and leadership in an atmosphere of mutual respect and trust.

This series is composed mainly of Student Computing Services manuals. Also included is material related to the Technology Training Team and the SDSU Student Project.

Key Words

South Dakota State University -- Audio-Visual Center

South Dakota State University -- Classroom Technologies Services

South Dakota State University -- Educational Technology Center

South Dakota State University -- Information Technology Services

South Dakota State University -- Instructional Media Center

South Dakota State University -- Student Computing Services

South Dakota State University -- Student Technology Fellows Program

Y2K problem (computer systems)

Container List

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Administrative Information

Conditions Governing Access

This collection is open to researchers without restrictions. The materials in the Archives do not circulate and may be used in-house only.

Researchers conducting extensive research are asked to make an advance appointment to access archival material. Please call or e-mail prior to visiting the collection and indicate as much detail as possible about a particular topic and intended use.

South Dakota State University supports access to the materials, published and unpublished, in its collections. Nonetheless, access to some items may be restricted as a result of their fragile condition or by contractual agreements with donors.

Copyright note

Copyright restrictions apply in different ways to different materials. Many of the documents and other historical materials in the Archives are in the public domain and may be reproduced and used in any way. There are other materials in the Archive carrying a copyright interest and must be used according to the provisions of Title 17 of the U.S. Code. The Archive issues a warning concerning copyright restrictions to every researcher who requests copies of documents. Although the copyright law is under constant redefinition in the courts, it is ultimately the responsibility of the researcher to properly use copyrighted material.

Arranged and Described by

Crystal J. Gamradt, 2008 October 31.