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My Virtual NSO FAQs


Is Virtual NSO required?

Yes. All new, transfer and readmit students must attend a virtual orientation session at SDSU. For fall 2021, we have ten (10) first-time student sessions scheduled and three (3) sessions for transfer and returning students.

Are there in-person options available for NSO?

No. For the health and safety of the entire Jackrabbit community of staff, faculty and students, all summer NSO sessions will be held virtually.

Why is attendance at Virtual NSO required?

College in general is a huge transition for our new students, and Virtual NSO is designed to help you make that transition to our university as seamless as possible. Although it will look different than what is typical, course registration is a major part of our orientation programs, and we'll make sure you're talking with people that are best suited to assist you in putting your class schedule together.

Will I get the classes I need if I attend a later session?

Yes. We enlist the help of professional and academic advisors who are familiar with graduation requirements and major coursework to help our students build a schedule that comprises the classes they need.

How do I register for Virtual NSO?

Admitted students register for NSO through the MyState portal. Please be sure to have your 7- or 9-digit student ID number available. Check dates and other important information. 

How can I make changes to my registration?

If any of your information has changed since you registered for orientation, including major or contact information, please notify us prior to your session if possible. You can reach orientation at 605-688-6283 or by email.

How will Virtual NSO work?

We will continue to finalize details in the coming weeks, so please check back often. We can tell you that orientation will begin at 9:00 a.m. Central for new students and 9:00 a.m. Central for transfer and returning students. There will be elements of both live and passive content.

When and how will I register for classes?

About one week prior to your scheduled Virtual NSO session, you will receive a Jacks email with instructions on how to schedule your advising and registration appointment through ConnectState, which is available on your MyState portal. Your appointment with an advisor will take place on your NSO session date or shortly thereafter.

What technology will I need?

The majority of Virtual NSO will take place via Zoom. This platform works best with a desktop or laptop equipped with a webcam and microphone. A stable Internet connection and usable bandwidth are important, too. While some elements may be completed on a mobile device, we recommend using an Internet connected PC if possible.

What if I don’t have the recommended technology?

Please contact us at 605-688-6283 or by email with any concerns you have regarding your ability to participate.

How do I notify SDState of needed accommodations to participate in Virtual NSO?

ADA Statement:  SDState strives to ensure that physical resources, as well as information and communication technologies, are reasonably accessible to users in order to provide equal access to all. If you anticipate or encounter any accessibility issues, you are encouraged to immediately contact Office of Disability Services at 605-688-4504, Nancy Crooks, or Disability Services.

What if my technology doesn’t work on my Virtual NSO day?

We know that technology isn’t 100 percent reliable. If you experience any issues accessing Virtual NSO and/or your advising appointment on your scheduled date, please reach out to us at 605-688-6283 or by email.

We’ll do our best to assist in resolving your issue or help to reschedule your session.

How do I prepare for Virtual NSO?

Prior your session, please take some time to review: 

First-time Students
Virtual NSO Schedule
Virtual NSO Checklist
Virtual NSO Resource Folder 

Transfer and Readmit Students
Virtual NSO Schedule
Virtual NSO Checklist
Virtual NSO Resource Folder 

Can parents/guardians/family participate in Virtual NSO?

Definitely. While parent/guardian/family participation isn't required, we encourage those that can to do so. College is often a family decision, and we want everyone in the family to feel comfortable with SDState and its offerings.

A note for families: Advising appointments are intended for students. All other Virtual NSO content will be available to parents, family members and all other Jackrabbit supporters. Students, please be sure to share appropriate schedules and links with them prior to your session.

Is there a cost to attend Virtual NSO?

No. Participation in orientation is free.

What should I do if I can't participate in any of the scheduled Virtual NSO dates?

Please do your best to make arrangements to participate in a Virtual NSO session. Completion of an orientation program is required prior to course registration.

What does the fall semester at SDState look like?

SDState administration is working tirelessly to plan a safe campus opening for fall 2021. Please check SDState and your Jacks email often throughout the summer for updated information.

Have other questions?

Please contact the Office of New Student Orientation at 605-688-6283 or by email. Our normal business hours are Monday-Friday, 8:00 a.m.–5:00 p.m. CST.

With general admissions inquiries, you are welcome to contact the Office of Admission at 1-800-952-3541 or by email. Transfer students are welcome to contact Admissions or Jessica Sommerfeld, transfer student coordinator, at 1-800-952-3541 or by email.