Frequently Asked Questions
If you have a question that has not be answered below, please email the JacksRBack Task Force.
South Dakota State University requires face coverings in all public indoor spaces on campus (Level 3) until further notice. Exceptions to the policy can be found in the SDSU's COVID-19 Face Covering Protocol.
- What are the face covering protocols?
The board’s protocol, which applies to all students, staff, faculty, and campus visitors, provides for four differentiated levels of response: Level 1, Level 2, Level 3 and Level 4.
For more information on the requirements, please review the following:
- What is the current level for face coverings?
The University is currently in LEVEL 3.
- Will SDSU provide me with cloth face coverings?
All students will receive two cloth face coverings as part of their JacksRBack kit when they arrive on campus this fall.
(Priority will be given to students who are taking classes at physical locations in Brookings, Sioux Falls, Rapid City, Aberdeen and Pierre).
- Do I have to wear face coverings in classrooms where plastic shields are in place?
Yes. The plastic shield does not replace the requirement for a face covering. The plastic shields are an additional safety item.
- How will face coverings be enforced?
There are people who may not be able to wear the same type of face coverings for a variety of reasons, or there may be a lawful exception to face coverings use, and you may not be able to tell why just by looking at a person.
First, individuals will be asked to comply with the protocol by an SDSU official and directed to resources to obtain a cloth face covering. If an individual fails to respond, the individual will be asked to leave the area and the appropriate SDSU conduct process will be invoked, depending on the individual’s status as a student, employee or visitor.
- What face covering exemptions are currently allowed?
Face coverings exemptions will be allowed under the following scenarios:
• When alone in a private office or enclosed study area;
• When inside campus residence hall rooms or apartments; however, face coverings are still required in common areas such as hallways, common restrooms and when visiting other rooms;
• Individuals exercising, training, or practicing in the Miller Wellness Center and Intercollegiate Athletic facilities, except as required for conference compliance, may remove the cloth face covering while under physical exertion or in other situations where wearing a mask compromises their safety and welfare;
• Persons engaged in other activities that make wearing a face covering impractical, such as playing an instrument, singing, performing in a theater production, eating and/or drinking;
• In instances or spaces (such as welding labs, nursing labs, etc.) in which other requirement for personal protective equipment (PPE) make it either impractical or unsafe to wear an additional face covering;
• When alone in a state vehicle or utility vehicle; and
• Children under the age of five and those who cannot physically remove a face covering without assistance, or those who have requested and received a necessary accommodation are not required to wear face coverings. All children between the ages of two and four, however, are strongly encouraged to wear a face covering. Children under the age of two should not wear a face covering.
- Have additional questions regarding face coverings?
Visit the Face Coverings Q&A page.
- What will living on campus be like?
- Can I have visitors in my residence hall?
SDSU is limiting outside guests into the residence halls due to the COVID-19 pandemic to protect the health and safety of our residents. Beyond the move-in process, only enrolled SDSU students will be permitted as guests in the residence halls. Residents are limited to one guest in a room, with an overall maximum occupancy of four people in a traditional residence hall room. Guest policy restrictions will be revisited in late September to determine if the guest policy for the remainder of the academic semester will be altered.
- What dining options will be available?
- Will we be able to access Briggs Library?
- Is the Wellness Center open?
Yes. The Wellness Center began its phased reopening June 1, 2020.
As part of a gradual reestablishment plan, the SDSU Wellness Center will be reopening in a phased approach for SDSU students and members. Limited hours began Monday, June 1, 2020, with additional amenities becoming available on July 20, 2020.
Our 2020 - 2021 Academic Hours began on Saturday August, 15. Operating hours will be:
- Monday - Thursday: 5 a.m. - 1 p.m. & 3 p.m. - 11 p.m.
- Friday: 5 a.m. - 1 p.m. & 3 p.m. - 10 p.m.
- Saturday: 7 a.m. - 1 p.m. & 3 p.m. - 8 p.m.
- Sunday: 9 a.m. - 1 p.m. & 3 p.m. - 10 p.m.
For information on area-specific hours, please visit the link below:
Precautions are being enacted to provide a safe environment so our members have an opportunity to resume an active lifestyle. Cleaning will be conducted during regular intervals throughout the day, as well as deep cleaning during our daily 1:00pm -3:00pm facility closures. Wellness Center staff will follow CDC, as well as American College of Sports Medicine and American College Health Association guidelines.
For guidelines and expectations for patrons and staff as well as additional reopening information, please visit the Wellness Center COVID-19 Response & Updates site.
- Are there any events or activities being held on campus?
On-campus events and visitor activities resume August 15.
Admissions activities resume Monday, August. 3. Visit the Admissions site for additional information.
COVID-19 Monitoring, Symptoms, Tests & Protocols
- How does COVID-19 spread?
COVID-19 is thought to spread mainly through close contact from person-to-person. Some people without symptoms may be able to spread the virus. We are still learning about how the virus spreads and the severity of illness it causes.
- How do you help to avoid the spread of COVID-19?
The best way to prevent illness is to avoid being exposed to the virus. Everyone should wash their hands often, avoid close contact, cover your mouth and nose with a mask when around others, cover coughs and sneezes, clean and disinfect and monitor your health daily.
- Are students required to screen themselves?
Students are encouraged to screen themselves daily before coming to campus or leaving their residence hall room. Apple Inc. and the Centers for Disease Control and Prevention partnered to develop this online symptom checker to assist with evaluating symptoms.
- What if there is a confirmed case on campus?
View the SDSU Protocol Communicating Presumptive/Positive COVID-19 Tests for important information regarding when an individual at SDSU experiences symptoms of COVID-19, has presumptive, inconclusive, or confirmed COVID-19 Test, or has been exposed to presumptive, inconclusive, or confirmed COVID-19 Test.
- Will the campus be notified of a positive case involving anyone who has attended class on the Brookings campus, visited the Brookings campus, or lives on the Brookings campus?
South Dakota State University complies with the requirements of all applicable laws to make the campus aware of health and safety issues that place them at risk, as well as privacy and compliance requirements. SDSU cooperates with the SD DOH. Not all positive COVID-19 tests require the entire university to be notified. Such information would only be shared with parties who need to know, e.g., people in close contact with the person who tested positive. In fact, the SD Department of Health (SD DOH)—not SDSU—reaches out directly to those affected in order to do contact tracing, etc. Not all people affiliated with SDSU who test positive for COVID-19 pose an infection threat for people on SDSU’s campus.
In cases where exposure to a person who tested positive for COVID-19 may have occurred on a larger scale, e.g., in a commonly used classroom, SDSU may send a message to the entire campus community or a particular unit or department. Such a message would inform those audiences that someone tested positive for COVID-19, that specific physical areas of exposure have been thoroughly sanitized, and that those who suspect they may have been exposed should be even more vigilant in self-monitoring and adhering to all CDC guidelines among those who would have potentially been exposed. Personally identifiable medical information is subject to privacy rules and regulations and will be kept confidential in conformity therewith.
Official statistics about COVID-19 in South Dakota are maintained online by the official public health agency, the SD DOH.
- What happens if I experiences symptoms of COVID-19, have a presumptive or a confirmed COVID-19 test?
When an individual at SDSU experiences symptoms of COVID-19, has presumptive, inconclusive, or confirmed COVID-19 Test, or has been exposed to presumptive, inconclusive, or confirmed COVID-19 Test, the individual should notify their academic instructors and/or employment supervisor of any needed absences. The individual, or their representative on their behalf, must also complete the COVID-19 Case Notification Form. The form will gather information based on the type of notification.
Also view the following chart for SDSU specific instructions on what to do if you are experiencing symptoms of COVID-19.
- What happens if I am positive, display symptoms or have been exposed to someone that is positive and am required to quarantine?
On-campus quarantine and isolation housing will be available to students living both on and off campus if they meet one of three criteria:
- Have been tested for COVID-19 and are presumptive positive until test results are received; or
- Have received a positive or inconclusive COVID-19 test from a medical professional; or
- Have been notified by the South Dakota (or another state) Department of Health of potential exposure and need to quarantine for 14 days.
Students living on campus have the following options:
- Return home immediately for isolation/quarantine period; or
- Move to the SDSU quarantine and isolation housing for isolation/quarantine period. The Division of Student Affairs will coordinate the move from your current residence hall. All resources will be provided including linens and food delivery using the student’s meal plan. If needed, technology will be provided to facilitate online continuation of instruction.
What if I live off-campus?
- Students who live off-campus will have the option of isolating or quarantining on-campus if they are unable to do so safely in their current location.
- Quarantine can occur in your off-campus location, but your case will need review, based on exposure to roommates and any other individuals you have come in contact with at your off-campus location.
- What happens if my roommate is presumed positive or if they test positive? Will I be required to isolate?
If you have a roommate that tests positive for COVID-19, you will have the option to return home or move to Quarantine/Isolation Housing provided on campus. The duration of this stay is typically 14 days. Students will be advised by the South Dakota Department of Health when it is appropriate for them to return to regular circulation on campus. Students in QIH will each have their own room, roommates will not be housed together in this setting.
- Who should get tested?
Any student experiencing symptoms related to COVID-19 or who believe they have been exposed to someone who tested positive for COVID-19 is strongly encouraged to get tested. Some students may receive special invites to get tested.
- Why should I get tested?
Getting tested is important for a couple of reasons:
- Testing helps to protect others around you, including faculty and staff on campus. Keeping students in the classroom, faculty teaching and our support services in place is critical to our success.
- Testing helps to determine any “clusters” or exposed areas of campus through tracing. Multiple infections can create considerable risks to various parts of campus given how easily COVID-19 spreads. You have all been working hard to avoid “hot spots” and we want to continue that success.
- How do I get tested?
The first step to participate in COVID-19 testing is to complete the COVID-19 Notification Form if you are experiencing COVID-19 symptoms or are a close contact of an individual who tested positive for COVID-19. This will be your invitation to test on campus if you have symptoms or have been exposed. You will need to disclose your reason for needing the test.
Remember – Stay home if you are feeling sick! The only exception would be to get tested.
Once you complete the COVID-19 Notification Form, you will receive an email confirming your submission, and if applicable, this confirmation email will include a testing invitation. Even if you do not fill out the COVID-19 Notification Form, you may receive an email from the COVID-19 Response Team inviting you to participate in select population testing. Testing will take place at the drive-thru/walk-up testing location outside of Frost Arena, Monday through Friday between 11:30 a.m. and 4:30 p.m. You do not need an appointment, but you do need your submission confirmation or COVID-19 Response Team testing invitation email.
Before arriving at the testing site, there are three important things you need to review:
- Review the HIPPA Privacy Notice;
- Review the Privacy Notice Acknowledgement Form;
- Review the Informed Consent for Release of Health Information.
Important: You will be provided the above forms at the testing site when you arrive to complete on site. You should not complete these in advance and bring them with you.
- How quickly do I get my results?
Normally results for tests completed at SDSU are received within 24 hours.
- How much does it cost?
When a student goes through the SDSU Student Health Clinic and Counseling Services, there is no cost for the test on campus. Costs may apply to students who test off campus at a local health care provider. Additional costs may occur if additional medical services are required.
- How many days do I quarantine if I have been in close contact with a person who is diagnosed with COVID 19?
- It is normally a 14-day quarantine period from the last date of exposure. Please reference the South Dakota Department of Health for more information.
- What if I do not have symptoms of COVID 19 but I have a positive test?
Normally you are asked to isolate for 10 days from the date you tested, but always follow the directives of your health care provider and the South Dakota Department of Health.
- Will SDSU be notified if I test off campus?
Individuals may seek medical services from their provider of choice.SDSU will be notified by the South Dakota Department of Health if a student has received a positive test, regardless of the student’s testing location. Contact tracing involving students who have had direct exposure may also result in the SD-DOH contacting the university.
- What if I have a negative SARS2 test result while I do not have symptoms and am in quarantine?
If you have been identified as a direct contact, you will still be required to quarantine for the full 14 days. It can take up to 14 days after close contact with an infected person for the virus to give a positive test or for symptoms to develop. Currently, the South Dakota Department of Health is not allowing individuals to test out of staying in quarantine. Those participating in surveillance testing through their athletic team or select population testing via the email invitation, do not have a known exposure, and thus do not have to quarantine while awaiting test results.
- Who do I contact if I have additional questions about testing?
If you have further questions, please contact the Student Health Clinic at 605-688-4157.
Isolation and Quarantine
- What is the difference between isolation and quarantine?
Isolation is for people who are COVID-19 positive or already sick.
Quarantine is for people who are not sick, are a close contact to a positive and have been exposed.
- What are the requirements for isolation?
Isolation is for people who are COVID-19 positive or already sick.
Isolation separates and restricts the movement of sick people so they can’t spread COVID-19.
Isolation in a home means separating yourself from others in the household.
A sick person isolating at home should seek medical treatment if unable to manage symptoms.
Isolation is usually voluntary, but in a public health emergency, officials have the authority to isolate people who are sick.
Stop isolation ONLY if you have had NO fever for at least 24 hours; AND have symptom improvement; AND at least 10 days have passed since your symptoms first appeared.
- What are the requirements for quarantine?
Quarantine is for people who are not sick, are a close contact to a positive and have been exposed.
Quarantined people may or may not become sick.
Quarantined people should stay at home or another location so they don’t knowingly spread the disease.
If you are quarantined and you become ill, you can seek medical treatment from a healthcare provider.
Quarantine can be voluntary, but in a public health emergency, officials have the authority to quarantine people who have been exposed to an infectious disease.
- How do I prepare for isolation/quarantine?
- Visit the Quarantine and Isolation Personal Preparedness Checklist to help you think through what you might need to do or have with you in the event you must be quarantined or isolated due to COVID-19. This information is based on the Centers for Disease Control and Prevention (CDC) and the South Dakota Department of Health (SDDOH) guidelines.
Academics: Calendar, Classes, Labs & Coursework
- Are there changes to the academic calendar for the spring 2021 semester?
Spring 2021 Semester to Proceed as Planned
The South Dakota Board of Regents agreed to maintain a spring semester calendar of 77 class days for the six public universities, with the academic term beginning Monday, Jan. 11, 2021, and concluding Friday, May 7, 2021.
- Are there changes to the academic calendar for the fall 2020 semester?
The academic calendar has been revised to mitigate the spread of COVID-19 to and from the university community. The academic calendar is now:August 19, Wednesday: Start Date/Instruction Begins September 7, Monday: Labor Day (Class Day). The revised academic calendar now begins earlier (August 19) and utilizes three holidays as class days. On-campus instruction will conclude on November 24 (a total of 70 on-campus class days). Final exams will be conducted online/remote. The final exam period is five days, resulting in a 75 class-day academic semester (fifteen full weeks).
- October 12, Monday: Native American Day (Class Day)
- November 11, Wednesday: Veterans’ Day Class day
- November 25, Wednesday: Non-Class Day
- November 26-29, Thursday – Sunday: Thanksgiving Recess
- November 30-December 1, Monday-Tuesday: No classes; Final Exam Preparation
- December 2-8, Wednesday – Tuesday: Final exams (Online/Remote)
- What will my courses look like?
The Provost and Vice President for Academic Affairs worked with the Registrar’s Office and the colleges to determine the final course schedule for Fall Semester 2020. Colleges/schools/departments will classify their courses into three groups to aid the scheduling process.
The three groups are:
• Courses that must be taught entirely face-to-face and those courses in which face-to-face instruction is critical to achieving student learning outcomes and fostering student success. Courses include laboratories, studios, simulations, performances and first-year seminars.
• Courses for delivery in a hybrid (mixed) manner with both face-to-face and online/virtual components. Can be taught on a rotating face-to-face basis, where a portion of the class meets face-to-face, with different students participating face-to-face on different days of the week, and the other students learning synchronously online. Can be taught utilizing a “flipped” classroom model, where different students attend the classroom session on different days of the week.
• Courses most appropriately taught entirely online in either a synchronous or an asynchronous manner. Also, courses will be planned in three-week segments to enable adjustment to remote learning if public health circumstances necessitate a change in instructional method.
In addition and as feasible, faculty will work with students who are unable to attend in-person classes to find alternative arrangements. A temporary course attendance policy will be implemented.
- What will my classrooms and labs look like?
Social distancing measures will be utilized in all instructional environments. Actions to promote social distancing include:
- Placing six feet of distance between students (desks, chairs, etc.) in classrooms (60 NSF per student).
- Acrylic protection shields will be strategically placed in some instructional environments when it is not possible to maintain six feet social distancing.
- A mobile acrylic shield/sneeze guard will be made available in each classroom for the instructor to stand/sit behind.
- Placing 10 feet of distance between the faculty member podium/platform and the nearest student.
- Controlling classroom entry and exit to minimize gathering/crowding.
- Installation of wide-angle cameras and audio capture equipment in university classrooms to record in-class activities for uploading to the course D2L page
- General Academic COVID-19 Statement for Students.
Participants in this course are subject to, and expected to comply with, the policies, procedures, rules, and regulations of the SDBOR and SDSU as modified throughout the duration of the course.
Due to the current COVID-19 Pandemic, the SDBOR and SDSU have adopted provisions to minimize COVID-19 exposure to the SDSU community that are compliant with changing CDC and SD DOH guidelines. These guidelines apply to all classes and activities held by SDSU.
Anyone who does not comply with these important provisions may be subject to the SDSU Student Conduct Code 3:1 and other applicable policy provisions found in SDBOR and SDSU policies.
Please check these sites frequently for updates.
- How will my class attendance be impacted if I am in self-quarantine or isolation based on a positive COVID-19 test?
Students who are experiencing symptoms of COVID-19, engaging in self-quarantine, or are in isolation based on a positive COVID-19 test, should not attend in-person classes. For those absences, students shall not be required to provide formal documentation, nor shall they be penalized, but they must confer with their instructors to determine whether remote participation, an Incomplete grade, or withdrawal is most appropriate.
Students who are absent due to experiencing COVID-19 symptoms, engaging in self-quarantine, or in isolation due to a positive test, shall:
• Notify instructors of their absence in a timely manner, in advance if possible;
• Participate in synchronous and asynchronous online learning activities, as able;
• Keep up with coursework, as able; and
• Work with instructors to reschedule online or on-campus exams, labs, assignments, and other academic activities, as needed.
For more details regarding attendance policies, see the SDSU Class Attendance Policy (SDSU Policy 2:5) and the Student Conduct Code (SDSU Policy 3:1). For details regarding what to do in case of a suspected or known COVID-19 infection, visit the What if I Get Sick? page located on the JacksRBack Students page: Please note that a student must notify the Office of the Vice President of Student Affairs upon experiencing symptoms or having a presumptive or confirmed COVID-19 test.
- Can a student request to have all their classes online if they decide they do not want to be in a classroom setting?
The university will work with students on a case-by-case basis on what is best for their personal health and safety and academic progress. Students are encouraged to contact their academic advisor and discuss all options before changing their class structure.
- Where can I buy my textbooks?
The textbook area of the South Dakota State University Bookstore will not be open for normal retail operations due to Covid19. However, the website for textbooks is now open and we highly encourage all students to order their educational content prior to August 10 and have them shipped to your home address free of charge.
Visit www.jackrabbitcentral.com to order your books and get free shipping when you use the code BOOKS2020 at checkout.
- Will students and faculty be able to participate in study abroad opportunities?
Study abroad opportunities at SDSU remain suspended for the 2020-21 academic year due to the COVID-19 pandemic.
The Office of International Affairs will work with faculty to create opportunities for virtual study abroad programs.
This suspension is not inclusive of Summer 2021 at this time, but those opportunities will not be allowed until the circumstances around the COVID-19 pandemic change significantly.
Questions may be directed to the Office of International Affairs.
Preparing for a Safe Return
- What was done to ensure a safe return to the SDSU campus and Brookings community this fall?
A coalition of organizations and businesses, together with the city of Brookings, formed the Brookings Resiliency Collaborative to assist the university with their plan for resuming on-campus operations in August.
SDSU’s JacksRBack task force established several guiding principles and general guidelines and developed detailed plans for a safe return for students, faculty and staff. A vital component of that process was coordinating efforts with the Brookings community to provide a safe environment for both residents and students.
Read more on the communitywide initiative underway to support SDSU’s return to campus.
Learn more about the Brookings Resiliency Collaborative.
- How is the Student Health Clinic and Counseling Services implementing their COVID-19 guidelines? (Watch the video)
- How is the Miller Wellness Center implementing its COVID-19 guidelines? (Watch the video)
- Has the University adjusted the air flow/air handling systems in buildings on campus?
- Yes. Facilities and Services maintains a steady flow of outside air to certain buildings. This has included increasing outside air flow by 10%; updating air handling systems; increased filter maintenance; monitoring of temperatures, humidity and air flow, and adherence to updated recommendations from the American Society of Heating, Refrigeration and Air-Conditioning Engineers that includes running air handlers two hours before building occupancy and two hours after the building is vacated.
Updated Aug. 5, 2020
You recently received a fall semester 2020 welcome email from the JacksRBack email account. The email contained information on what to expect when you come back to campus, including the possibility of certain courses that were planned to be face-to-face being moved to a hybrid or an online format. Any change to the class format may impact the charges you see on your student bill.
Below is a brief Q&A on these changes. You can direct other questions about your bill to email@example.com.
- How will COVID-19 impact how courses are charged for fall 2020?
- Face-to-face courses will be charged as normal with on-campus tuition based on residency, General Activity Fee and any applicable discipline fees.
- If a Classroom Hybrid Course is planned to have part of the course take place in an on-campus setting, it will be charged as normal with on-campus tuition rates based on residency, General Activity Fee and any applicable discipline fees. If your course has moved online and has a lab required, the course will be considered a classroom hybrid course due to the lab taking place in-person.
- Online courses will be charged as normal with off-campus tuition rates. This excludes certain courses in the colleges of Nursing and Pharmacy and Allied Health Professions that are charged on-campus tuition and applicable fees even if online or at any other location.
- If my course moves online before the semester, will my price be different?
Yes. If a course is moved online before the start of the semester, the off-campus rate will be charged as opposed to the on-campus rate structure, as described above.
Undergraduate Pricing Comparison Per Credit
Resident MN Reciprocity Non-Resident Tuition $256.55 $269.00 $372.40 GAF $50.10 $50.10 $50.10 Discipline Fee State-Support Rate $306.65 $319.19 $422.50 Self-Support Rate $351.25 $351.25 $351.25 Break-Even Program Fee Price $44.60 $32.15 ($71.25)
- Will my course cost more or less if it is online?
It depends. It will vary by student and course, depending on residency and the discipline fee charged. The table below shows the analysis for an undergraduate course by residency. You can see that for a resident student an online course that is charged the off-campus rate, it will cost $44.60 more if there is no discipline fee. However, if the course has a $84.60 discipline fee, the online course would be $40 less per credit for a resident student.
- If the price of my course increased because my course was moved from face-to-face to online, will the university help cover that increase for the fall semester 2020?
Yes! Once the final course schedule is updated, the Office of Finance and Administration will calculate if the student’s bill was increased due to SDSU moving a course online. If the bill increased, a scholarship/credit will be posted to the student’s bill after census date (Aug. 28, 2020) to cover the difference.
If the price decreases, the student will be charged the lesser amount.
- What if my course was moved from face-to-face or hybrid to online after the start of the semester?
- Face-to-face courses that move online after the start of the semester are planned to be charged as normal with tuition based on residency, General Activity Fee and any applicable discipline fees.
- Classroom Hybrid Courses that move online after the start of the semester are planned to be charged as normal with tuition based on residency, General Activity Fee and any applicable discipline fees.
- How do I view my class schedule?
- The Registrar’s Office is currently working to update class schedules over the next few days. Please check your class schedule for updates.
- To view your fall class schedule, go to your MyState Dashboard and select the Registration Self Service portlet. Select the Registration Information link and then select Fall 2020 from the Term drop-down. Your schedule is available as both a list and a calendar view.
- Classes now meeting online will be identifiable when viewing your class schedule. If you have any questions, please contact your academic advisor for assistance.
- If I am living on-campus, have my room rate and dining plan rate been adjusted due to the adjusted schedule?
Yes, room rates and dining rates have been adjusted. The new rates are on your current bill.
- Where do I pay my bill?
- The most convenient way to pay your student account balance is through SDePay which can be accessed through your MyState account.
- Go to Dashboard, then Student Account Self Service to access SDePay.
- Pay through an online e-check with no payment fees
- Debit or credit card payments incur a 2.75% service fee.
- You can mail payments to:
South Dakota State University
Box 2201 SAD 136
Brookings, SD 57007
Be sure to include the student name and student ID to ensure payment is applied correctly.
- The most convenient way to pay your student account balance is through SDePay which can be accessed through your MyState account.
What services are available?
The Jackrabbit Pharmacy serves all eligible SDSU students, faculty/staff and their family members. The SDSU Jackrabbit Pharmacy accepts prescriptions from doctors outside of the Student Health Clinic. We offer competitively priced over-the-counter and prescription medications. Jackrabbit Pharmacy offers insurance filing. We accept cash, check, debit/credit cards and HOBO Dough. Over the counter items are also available for purchase using HOBO Dough in the pharmacy vending machine located in the spine of the Wellness Center. For questions, please call 605-688-5410.
Due to COVID-19, and the changes with how the pharmacy operates, pharmacy staff recommends that you give a two day notice for prescription refills by calling your prescription refill into the pharmacy (Phone: 605-688-5410). On campus deliver is available through campus mail. Thank you for your ongoing support of the Jackrabbit Pharmacy.
The Jackrabbit Pharmacy is open during the following hours:
Monday: 9 a.m. - 3 p.m.
Tuesday: 9 a.m. - 7 p.m.
Wednesday, Thursday and Friday: 9 a.m. - 3 p.m.
Closed on holidays.
For questions, please call 605-688-5410.
Student Health and Counseling Center Operations
We are open and continue to offer primary healthcare and counseling services to students. It is our priority to provide quality services in a safe environment for our patient and employees. While the Student Health Clinic and Counseling Services (SHCCS) and Jackrabbit Pharmacy are open, we have put extensive safety measures in place, following the Centers for Disease Control and Prevention and South Dakota Department of Health guidelines. Student Health is scheduling routine office visits and procedures in the clinic with enhanced precautions. To schedule an appointment please call the clinic at 605-688-4157 or visit MyState and self-schedule through the patient portal. Counseling Services is scheduling sessions, offered through the Zoom Health platform. To schedule an appointment, please call 605-688-4157.
Some of our new protocols include:
- Increasing paperless transaction therefore, forms are available on the patient portal and the SHCCS webpage.
- Assessing patients for COVID-19 prior to entering the SHCCS
- Social distancing procedures and process, signage on the floor, and waiting room arranged accordingly
- Increased cleaning and disinfectant of all areas in the SHCCS
- Use of face coverings by all patients entering the waiting room
Please stay safe and we look forward to seeing you. If you have any questions concerning COVID-19 screening or scheduling an appointment, you can call 605-688-4157.
The Student Health Clinic and Counseling Services is open during the following hours:
Monday: 8 a.m. - 5 p.m.
Tuesday: 8 a.m. - 7 p.m.
Wednesday, Thursday and Friday: 8 a.m. - 5 p.m.
*Saturday and Sunday: 10 a.m. - 2 p.m.
*For weekend hours, please call ahead to schedule an appointment.
Jack's Cupboard is available for students who need these resources. The Cupboard is open at the following times:
Dates/Times: Wednesdays and Thursdays 3:30-5 p.m.
Pickup Location: Southeast side of Ben Reifel Hall
For additional information and to view the types of items that are available during this time, visit the COVID-19: Jack's Cupboard page.
If you find that the times listed above do not work for you, you are welcome to set up an appointment to pick up items, please email Chris Kaberline at your earliest convenience.