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Miller Wellness Center Recreation/Fitness JacksRBack Plan: Phase 2

Miller Wellness Center Recreation/Fitness COVID-19 Operation Plan

Phase II

Target Re-Opening: July 20, 2020.

Planned Audience: Students, Miller Wellness Center members and general public

Operational Overview

The Miller Wellness Center Fitness and Recreation program (WC) is a Student Affairs unit and will be adhering the general university guidelines for safe operation in a pandemic environment. These guidelines align with guidance from the Centers for Disease Control and Prevention (CDC) and the South Dakota Department of Health (SDDOH). Key concepts to mitigate against the spread of COVID-19, which will be observed in the WC include but are not limited to the following:

  • Individuals are required to follow the current university and SDBOR face covering protocols;
  • Individuals will practice social distancing of not less than 6 feet;
  • Frequent hand-washing and use of hand sanitizers;
  • Proper cough and sneeze etiquette; and
  • Self-monitoring for common COVID-19 symptoms.

Persons experiencing COVID-19 symptoms should not enter the WC. Signage indicating these guidelines will be posted throughout the FAQ and referenced frequently in the plan detail to follow.

  • Staffing
    1. Continue utilizing the same professional and graduate assistant staffing that implemented Phase I.
    2. Additional staff due to new program areas offered in Phase II:
      1. Three lifeguards and two water aerobic instructors;
      2. One operations manager; and
      3. One personal trainer for offering virtual sessions only.
  • Access
    1. New memberships, day passes and multi-visit passes (MVP) will be permitted.
      1. COVID-19 usage guidelines emailed to new members;
      2. Transactions will all be non-cash;
      3. All transactions will occur at the Welcome Desk back computer, away from entry traffic;
      4. A member profile will be generated in the system to track who is in the building;
      5. Only one user per MVP for all new sales to track who is in the building; and
      6. Current MVP grandfathered multiple users, if already purchased.
        • Family names have already been tracked on the MVP in the case of an exposure.
    2. Membership key ring tags.
      1. Issued to all nonstudents, free of charge to limit patrons handing us driver licenses or IDs.
    3. Continuous COVID messaging on Jack Jams, intercom, social distancing and wayfinding signage and verbal reminders to patrons.
    4. Facility user counts will occur every 30 minutes to assure capacity does not exceed capacity limits.
  • Entrance Procedures
    1. No change from Phase I.
  • Program Areas (changes or additions only)
    1. Day Lockers
      1. Continue use of the cubbies only; and
      2. Remove additional doors as needed.
    2. Locker Rooms
      1. All lockers in locker room become rentals
        • Lock non-rented lockers; and
        • Allow new locker rentals.
      2. Signage
        • Establish capacity restrictions to Locker Room 1 to six people and Locker Room 2 to four people;
        • Social distancing stickers and floor markings;
        • Locker rental signage, no day lockers available; and
        • Shower and sweat towels rentals.
      3. Cleaning
        • Wipe down benches/shower nozzles/door handles 3x/day;
        • Showers cleaned daily; and
        • Place sanitizing spray bottles in locker rooms to allow for personal cleaning of space.
    1. Personal Training
      1. Virtual offerings via ZOOM;
      2. Waiver will be signed via DocuSign; and
      3. Forms will be complete for trainer by participant and emailed to the trainer.
    1. Court Usage 1-3 (Earliest, July 13)
      1. Encourage individual play
      2. Families and same household allowed to play together;
      3. Signage to maintain social distancing and respect space;
      4. Lower basketball hoops and volleyball nets; set up racket sports;
      5. Court 1: Volleyball (8-12 total participants – 4-6 per side);
      6. Court 2: Badminton (2-4 total participants – 1-2 per side);
      7. Court 3: Tennis (2-4 total participants – 1-2 per side);
      8. NO team basketball or pick-up basketball games are permitted;
      9. One person shooting baskets is permitted when a court is not occupied by volleyball, badminton or tennis;
      10. This configuration purposefully makes full-court play impossible; and
      11. User-provided equipment
    1. Group Fitness
      1. Remain on MAC
    1. Equipment Checkout
      1. No recreation equipment checkout (balls, racquets, etc.);
      2. Fitness equipment checkout allowed (bands, belts, jump ropes, etc.);
      3. Used only by individual who checks out;
      4. Sanitized upon return by staff; and
      5. Rotate inventory.

Rec/Fit COVID-19 Operation Plan—Aquatics

Operational Overview

Due to the unique nature of the pool venue (shared by athletic department, students and the public) this plan is being presented as a separate document, but it is operationally connected to the Miller Wellness Center Fitness and Recreation plans. The Miller Wellness Center and the pool venue are Student Affairs units and will be adhering to the general university guidelines for safe operation in a pandemic environment. These guidelines align with guidance from the Centers for Disease Control and Prevention (CDC) and the South Dakota Department of Health (SDDOH). Key concepts to mitigate against the spread of COVID-19, which will be observed in the pool venue include but are not limited to the following:

  • Individuals are required to follow the current university and SDBOR face covering protocols;
  • Individuals will practice social distancing of not less than 6 feet;
  • Frequent hand-washing and use of hand sanitizers;
  • Proper cough and sneeze etiquette; and
  • Self-monitoring for common COVID-19 symptoms.

Persons experiencing COVID-19 symptoms should not enter the pool venue. Signage indicating these guidelines will be posted throughout the pool venue and are referenced frequently in the plan detail to follow.

Pool Reopening—July 28

  • Facility Staffing
    • Encourage personal PPE, not required or provided;
    • Lifeguard—Students will work as Certified Lifeguards;
    • Facility Attendant—Person will be cleaning equipment and touchpoints;
    • Operations Manager—Person roam, ensuring patrons are following the guidelines of social distancing, patrons are cleaning equipment, etc.; and
    • Full-time custodial staff will be present through the hours we are open.
  • Facility Access
    • Facility Hours:
      • Monday-Friday—5-9 a.m.; 11 a.m.-1 p.m.; 4-8 p.m.
      • Saturday—7-9 a.m.; Noon-5 p.m.
      • Sunday—Noon-5 p.m.
    • Pool Hours:
      • Monday-Friday—5:30-8:30 a.m., 4:45-7:30 p.m.         
      • Saturday—Closed
      • Sunday—Closed
  • Facility Entrance Procedures
    • Only use handicap doors and keep doors propped open to reduce contact;
    • Plexiglas barriers will be at Welcome Desk check-in and in the office;
    • Reference sheet from CDC with risks or feeling of illness will be posted at the desk;
    • Implement new COVID-19 facility access waiver;
    • Hand sanitizer stations will be provided at check in and throughout the facility;
    • Patrons given their own cleaning towel to use throughout their visit for the day;
    • Stickers/tape will be placed on floor to remind people of the 6-foot social distancing guidelines; and
    • Limit pool use to only staff and patrons, no rental groups,
  • Facility Signage (see Rec/Fit COVID-19 Marketing and Signage document for full plan)
  • Cleaning and Disinfection
    • Clean and disinfect frequently touched surfaces at least twice daily and shared objects each time they are used. For example:
      • Handrails;
      • Pool noodles and kickboards; and
      • Door handles and surfaces of restrooms, diaper-changing stations and showers.
    • Consult with SDSU athletic department to decide which List N disinfectants approved by the U.S. Environmental Protection Agency (EPA) are best for the aquatic venue;
    • Disinfect bleachers after use and remove any excess furniture from pool deck; and
    • Label containers for used equipment that has not yet been cleaned and disinfected and containers for cleaned and disinfected equipment. Ask patrons to clean equipment with spray and towel after use.
  •  Ventilation
    • Consult with Facilities and Services to ensure ventilation systems of indoor spaces operate properly.
  • Physical Barriers and Guides
    • Provide physical cues or guides (for example, lane lines in the water or chairs and tables on the deck) and visual cues (for example, tape on the decks, floors or sidewalks) and signs to ensure that staff, patrons and swimmers stay at least 6 feet apart, both in and out of the water.
  • Shared Objects
    • Discourage patrons from sharing items that are difficult to clean, sanitize or disinfect or that are meant to come in contact with the face (for example, goggles, nose clips and snorkels).
    • Ensuring adequate equipment for patrons and swimmers, such as kick boards and pool noodles, to minimize sharing to the extent possible or limiting use of equipment by one group of users at a time and cleaning and disinfecting between use.
  • Lifeguards and Water Safety
    • Ensuring that lifeguards who are actively lifeguarding are not also expected to monitor hand-washing, use of cloth face coverings or social distancing of others. Assign this monitoring responsibility to another staff member.
    • Schedule two certified lifeguards per shift: one to be actively guarding and one to be monitoring, cleaning and disinfecting.
    • Backup staffing plan: schedule Fitness and Aquatics graduate assistant and Fitness and Aquatics coordinator to fill vacancies of absent staff.