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Briggs Library COVID-19 Reopening Plan

JacksRBack Briggs Library COVID-19 Reopening Plan

The Hilton M. Briggs Library provides collections, spaces and services to support the information needs of SDSU students, faculty and staff and the broader community. Much of the collection, particularly the journal collection, is available online allowing access from anywhere at any time for SDSU constituents. However, use of spaces within the building, the handling of the physical collection and basic services are adjusted in light of the COVID-19 situation as detailed below.

This plan is grounded on:

And, informed by:

SDSU Phase GREEN

Engineering Controls

  • Plexiglas barriers at all service points, including the circulation desk, reference desk and archives service counter.
  • Signage encourages social distancing; floor markings direct traffic flows.
  • Limit number of chairs at study tables to promote social distancing and encourage patrons from gathering in groups (no more than four individuals per table).
  • Limit library instruction to:
    • no more than 14 students in Briggs 125,
    • a librarian teaching in an assigned classroom at the request of an instructor,
    • a librarian teaching in a reserved open space in the library where social distancing is possible, or
    • online using Zoom, prerecorded video modules, LibGuides and other non-video resources that faculty can refer to or embed in their courses. 
  • Allow large study rooms to be used for groups of four or less. Sanitizer is provided in each room.
  • Allow keys to be checked out for graduate student study carrels for a semester.
  • Allow keys to be checked out for lockers for a semester.
  • Nursing Mother’s Room available by key access. Sanitizer is provided.
  • Individual study rooms are available on a first-come basis with no keys.
  • Reference services provided at a desk across from the circulation area behind a Plexiglas barrier.
  • Library faculty and staff work from their personal workspaces unless designated to staff a service desk.
  • Public access computers are spread at least 6 feet apart in a zigzag pattern within cubicle furniture with barriers. Sanitizer placed by each computer. Computers for which there is no location that can be situated six feet apart are removed. Library employees sanitize all keyboards at the end of each day.
  • All printers are located at the circulation desk area. Library employees wipe the printers every two hours. Hand sanitizer is located by the printers.
  • Scanners are spaced 6 feet apart. They are sanitized by library employees every two hours.
  • Charging station is available with sanitizer is located nearby.
  • Scratch paper, scratch cards, golf pencils, staplers, paper cutters, tape, etc., are available in limited public locations collocated with sanitizer.
  • Hand sanitizer stations are available in main library lobby, at the top of the stairs to the second floor and at the bottom of the stairs to the basement.
  • If vending machines are functioning, sanitizer is placed in the vicinity.

Entrance Protocol

  • Signage on library doors will indicate entry and exit pathways.
  • Signage will provide notification about face covering requirements in accordance with SDBOR policy and SDSU protocols. If face coverings are required by policy, one will be offered to patrons who do not have one when they enter the building.
  • Signage encourages use of mechanical door openers.
  • Standing signage and stanchions will guide patrons to enter library through nonsecurity gate area.
  • Floor signage will direct patrons into main, upper and lower levels of the library. Floor signage will encourage patrons to maintain social distancing when moving through the building.

Exit Protocol

  • Standing signage and floor stickers will guide patrons to exit through the security gates.
  • Lobby and vestibule doors will be cleaned and sanitized every two hours by library employees.
  • Signage on library doors will indicate entry and exit pathways.

Administrative Controls

  • All full-time library employees will be working in the building unless they have been approved for telecommuting options.
  • Reference service will be provided both in-person and online.
  • Circulation services (See document detailing procedures):
    • Materials will be checked out with limited interaction between patrons and library employees. 
    • Patrons will scan their own IDs or show an alternative photo ID to bring up their circulation record. Library employees will scan book barcodes through the Plexiglas barrier.
    • Library employees will be encouraged to use gloves or sanitize their hands when handling materials to be checked out or items that are returned.
    • Briggs Library website will notify patrons that the library is open and provide updated information regarding library services.
    • Books, periodicals, reserve materials, laptops and additional equipment will be checked out. 
    • Library employees will be trained on limited handling of materials. Circulated items will be handled as follows:
      • Returned books and periodicals will be quarantined for three days (based on current guidance) after return.
      • Patrons using materials in the building are directed to place them on one of the various reshelving locations throughout the building (this is current practice).
      • Reserve materials will be quarantined for three days after return. Librarians will work with faculty to identify possible alternatives to physical circulation of reserved items.
      • Laptops, scanners, digital cameras, Blu-ray players, Kindles, Nooks and projectors will be cleaned and sanitized after return.
      • Equipment such as headphones, marker bags, individual whiteboards and calculators will not circulate.
  • Public services librarians will continue to provide online services, including monitoring email, chat, phone and offer Zoom consultations.
  • Interlibrary loan and document delivery will continue to be provided for items available electronically. Library employees will scan print articles for patrons and send them electronically or mail them. ILL will borrow and lend items as long as other libraries make items available.
  • Access to Archives will be limited to no more than two patrons or two patron groups of no more than two people each.

Hours of Operation during the academic year

  • Regular hours Monday-Thursday, 7:45 a.m. - midnight
  • Regular hours Friday, 7:45 a.m.-  7 p.m.
  • Regular hours Saturday, 10 a.m. - 7 p.m.
  • Regular hours Sunday, 1 p.m. - midnight

Restrooms

  • Men’s and women’s restrooms will be available for use. Doors will be propped to minimize touchpoints.
  • Restrooms will be cleaned and disinfected daily or more often, if possible.
  • Restrooms will be regularly stocked with supplies for hand-washing.
  • Signage in restrooms demonstrate hand-washing techniques.

Water fountains

  • All water fountains are available.

Break Room

  • Access to refrigerators and microwaves is available to building employees in the break room. Eating should occur within an employee’s individual work space. Sinks should not be used to wash dishes.

Elevator

  • Signage recommends using the stairs. One person in the elevator at a time.

Personal Protective Equipment

  • Library employees will comply with SDBOR policy and SDSU protocols regarding the wearing of face coverings.
  • Library employees will practice social distancing and wash hands or use hand sanitizer when beginning and ending their shifts at the circulation, reference desk and other work areas that require the touching of materials to be used by others.

SDSU Phase YELLOW: Same as Green except for the following changes:

Engineering Controls

  • Further limit chairs at study tables (no more than two per table). Plexiglas barriers are provided if the university has enough available to do so.
  • Curbside service will be provided as an option for patrons to have materials checked out to them.
  • Large study rooms are available to no more than two people. Sanitizer will be provided in the rooms.
  • Individual study rooms available by checking out a key. Library employees will wipe each spaces after use and before circulating the key again.
  • Library employees wipe study tables and study carrels weekly if this isn’t being done by Facilities and Services.
  • Library employees wipe keyboards every two hours.
  • Library employees wipe scanners and printers every hour.
  • Patrons will be encouraged to make individual appointments with subject librarians for research consultations and assistance.
  • The charging station is removed.
  • Scratch paper, scratch card, golf pencils and other office equipment are removed from all public areas of the library.

Entrance Protocol   

  • Same as Green.

Exit Protocol

  • Same as Green.

Administrative Controls

  • Library employees may have staggered shifts but will continue to provide face-to-face services as well as online assistance.
  • Reference service will be provided both in-person and online, specifically promoting Zoom consultations with faculty, students and the community.
  • Archives will be available by appointment only.

Hours of Operation during the academic year

  • Adjusted hours: Monday-Thursday, 7:45 a.m. - 9 p.m.
  • Adjusted hours: Friday, 7:45 a.m. - 6 p.m.
  • Adjusted hours: Saturday, 10 a.m. - p.m.
  • Adjusted hours: Sunday, 1-9 p.m.

Restrooms

  • Same as Green.

Water fountains

  • Only the bottle filler option will be available.

Break Room

  • Break room is closed.

Elevator

  • Same as Green.

Personal Protective Equipment

  • Same as Green.

SDSU Phase ORANGE: Same as Yellow except for the following changes:

Engineering Controls 

  • Limit the number of patrons in the library at the same time to no more than 400 based on the number of seats available for the public. Library employees will monitor seating availability while engaging in cleaning procedures. 
  • Further limit chairs at study tables (no more than one individual per table unless they can be placed 6 feet apart or if Plexiglas shields are in place). Signage on tables asks that chairs not be moved.
  • Limit library instruction to online using Zoom, prerecorded video modules, LibGuides and other non-video resources that faculty can refer to or embed in their courses.
  • Group study rooms are not available.
  • Laptops and other equipment will not circulate (unless we are circulating technology for IT that will be distributed for the whole semester).
  • Library employees wipe study tables, study carrels, keyboards, printers and scanners after each patron’s use. Cards are used to indicate seating that needs to be sanitized.
  • Librarians will provide reference assistance at the reference desk from behind a Plexiglas barrier, but patrons will be strongly encouraged to make individual appointments with subject librarians for research consultations and assistance.
  • Library employees will work from their personal workspaces when they are in the building, unless they are designated to work at home.

Entrance Protocol

  • Signage will be placed on the front doors to indicate the limit on the number of individuals allowed in the library. 
  • Signage will be posted to indicate when the library is at capacity.
  • Library employees will monitor the number of patrons entering and exiting the building by observing seating availability.

Exit Protocol

  • Same as Green.

Administrative Controls

  • Library employees may have staggered shifts; those in the building will provide limited face-to-face services, while those working at home will provide online assistance.
  • Library employees will page materials for patrons if requested.

Hours of Operation during the academic year

  • Same as Yellow.

Restrooms

  • Same as Green.

Water fountains

  • Same as Yellow.

Break Room

  • Same as Yellow.

Elevator

  • Same as Green.

Personal Protective Equipment

  • Same as Green.

SDSU Phase RED:

Engineering Controls

  • Briggs Library is closed and available by appointment only to university personnel (faculty, staff and students) for research-specific reasons (not for general studying purposes) if library employees are available to provide access.
  • All library faculty and staff work remotely except as necessary or as deemed essential; appropriate technology will be distributed.

Administrative Controls

  • Public services librarians will continue to provide online services, including monitoring email, chat, phone and offer Zoom consultations.
  • Physical materials may be requested online and checked out to patrons. A pickup time can be scheduled or items will be mailed to patrons if SDSU mail service is operational. 
  • Interlibrary loan and document delivery will continue to be provided for items available electronically. SDSU-owned items (e.g., journal articles available in physical volumes) will be scanned and emailed to patrons if library employees are available to work in the building. Borrowing and lending requests of physical items will be processed as well. Items will be mailed to patrons if SDSU mail service is operational.
  • Patrons are able to return items to book return drops. A library employee will empty these once or twice a week, depending on the time of year. Due dates may be extended depending on when SDSU enters and/or exits Phase Red.
  • Processing of received mail will be handled at least once a week if the SDSU mailroom is functioning.
  • Archives requests will be bundled and handled once a week if an archives employee is available to work in the building.
  • The Briggs Library website will indicate that the library is closed and will include updated information regarding library services.
  • Signage on front doors will indicate that the library is closed; information on how to make an appointment will be included.

Personal Protective Equipment

  • Same as Green.