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AISC JacksRBack Plan

JacksRBack Plan for AISC Office–Fall 2020


The American Indian Student Center (AISC) is a Student Affairs unit and will be adhering the general university guidelines for safe operation in a pandemic environment. These guidelines align with guidance from the Centers for Disease Control and Prevention (CDC) and the South Dakota Department of Health (SDDOH). Key concepts to mitigate against the spread of COVID-19, which will be observed in the AISC, include but are not limited to the following:

  • Individuals are required to follow the current university and SDBOR face covering protocols;
  • Individuals will practice social distancing of not less than 6 feet;
  • Frequent hand washing and use of hand sanitizers;
  • Proper cough and sneeze etiquette; and
  • Self-monitoring for common COVID-19 symptoms.

Persons experiencing COVID-19 symptoms should not enter the AISC. Signage indicating these guidelines will be posted throughout the AISC and referenced frequently in the plan.


  • Center Protocols
  • Academic Advising
  • Retention Advising
  • Programming


Needs within office space to include:

  • Plexiglas installations for barriers;
  • Hand sanitizer stations; and
  • Move to paperless files to minimize spread of germs.


  • Tours of the center: Tours will be by appointment only with maximum of two people plus tour guide.
  • Classroom for classes/events: We will follow university policy.
    • Removal of half of the classroom chairs to allow for social distancing; and
    • Maximum occupancy during pandemic will be 16 with larger tables having two at each table. Small tables are only for one student.
  • Student Workers: Shifts will be staggered for all student employees so no more than one or two will work at the same time.
  • Student Access: Access will be limited for the fall semester.
    • Student lounge: Maximum capacity of eight: Limit two students per table (two tables) and couch will be separated into sections allowing for social distancing limiting one student per section.
    • Kitchen area: Maximum capacity is two. We will put signs on one of the microwaves and one fridge to prevent use.
    • Pantry: Maximum capacity is one.
    • Multipurpose room: Maximum capacity of two.
    • Art Room: Maximum capacity of two.
    • Conference Room: Maximum capacity of four.
    • Open lounge area upstairs: Maximum capacity of five.
    • After-hour access changes to 10 p.m. and weekend hours are to noon-5 p.m. Saturday and noon-3 p.m. Sunday. We will also hire student monitors to cover all hours the center is open with responsibility to monitor occupancy of the center spaces.
    • We will limit access to the kitchen and appliances. After each use, the items used will be sanitized by the individual using them. Staff will disinfect common appliances, tables and countertops twice daily.
    • We will space all couches and chairs 6 feet away from one another.
    • Staff will take turns walking the building to monitor social distancing.
    • Furnishings will be moved and removed from areas to promote appropriate social distancing.

Additional Resources Needed (Fiscal/Human/ Technology/etc.)

  • Hand Sanitizing Stations: We have one stand-alone station at the main door. We have a wall station at each access point.
  • Cleaning Supplies: All supplies will be kept in our supply room that is card access. Staff can access this room and it has a two-person maximum occupancy. Cleaning supplies will be available in the student lounge, conference room, classroom, art room and open lounge to allow access for individuals to sanitize spaces after use.
  • Plexiglas: Plexiglas screen guards were put at secretary’s station.

Communications Plan

  • Door signage for in/out doors.
  • Floor traffic signage to direct traffic in facility.
  • Restroom signage to encourage proper hygiene.
  • Posters with instructions to office visitors indicate:
    • Maximum occupancy signage for shared spaces in entire facility;
    • Social distancing floor signage for lines to front desk; and
    • No meetings will take place in offices. If it is necessary, only one visitor allowed in the office for social distancing.
  • Email communication to students: All new social distancing guidelines for our buildings and events.
  • Social Media: Events with social distancing guidelines.


  • We will follow the JacksRBack Advising Plan.
  • Student and adviser will meet in conference room instead of office.
    • For our American Indian first-year students, it will be pertinent that we still meet face-to-face for the first meeting and can follow with Zoom meetings throughout the semester.
  • Room will be cleaned by the staff member utilizing the room after each use.
  • We will increase outreach to students. Phone calls, emails, weekly meetings and a monthly Zoom meeting for all students to attend, if desired. We will provide additional outreach because the student population that we advise is at greater risk. With the lack of larger events or several face-to-face engagements throughout the semester, we will do additional calls, emails and social media contact to ensure our students remain connected to the center and campus.

Communications Plan

  • Posters with instructions to office visitors;
  • Email communication to students;
  • Discuss during Early Orientation Program; and
  • Calendar invites will also include reminders or relevant communication regarding social distancing.


  • We will follow the university events and division programming protocols.
  • We will limit programming for the fall semester (no longer holding large events).
  • Practice social distancing for weekly programs such as 6 feet apart.
  • Individuals are required to follow the current university and SDBOR face covering protocols.
  • We will not hold evening movie or game nights at the residence halls; we will hold those at the new center so that we can manage social distancing and the sanitization of the rooms being utilized.
  • We will not host the Elder-in-Residence program in the fall; as spring gets closer will determine if it is feasible to host in spring.
  • Scholarship reception will be broadcast via Zoom for all guests. We will hold two receptions to allow for social distancing. We will separate by freshman, sophomore, junior and senior.
  • Paint and Pour:
    • Maximum participant limits will be enforced for in-person sessions.
    • Zoom link will be provided for all others to participate virtually.
    • Supply pick up times will be arranged for each virtual participant with the AISC staff.
    • If participant numbers allow, program could be held in the classroom, lounge and loft for separate groups.
  • Missing Murdered Indigenous Women (MMIW) Panel will be held via Zoom.
  • Alternative Thanksgiving: We will do a limited signup or to-go food boxes made and prepared by two people maximum. The ceremony and mealtime can be done through Zoom or video conferencing in the classroom. 
  • Heritage Movie Night: Will host event with maximum participants allowed for room and broadcast via Zoom as well if movie copyright allows.
  • Beading Circle and Drum Groups: We will hold smaller sessions more than one time a week so we can separate the sessions into smaller groups.
  • OYT - living-learning community:
    • Movie and game nights will now be via Zoom. We have games and movies that can play online while we all participate in a Zoom room.
    • Students will be asked to follow all Residential Life protocols.


  • Early move-in protocol will follow Residential Life’s plan. For example, family cannot stay for events and must leave campus after assisting with moving into the residence halls.
  • Check-in will be done virtually once they are finished moving into their rooms. All team agendas will be provided prior to Early Orientation and will state check-in times with Zoom link.
  • The program will operate with a small-team format.
    • Each team will have a student mentor. 
    • Each student will receive his or her assigned team and agenda/schedule in advance.
  • Session protocol
    • Each team will be assigned a meeting room that will be where all sessions are held for that team.
    • Presenters and programs will rotate to each team room to eliminate sanitizing protocols necessary for moving teams.
    • Sessions will allow for only one team at time or be broadcast to multiple teams via Zoom at the same time.
    • Each session will have a Zoom link when necessary.
      • For example, Title IX workshop can be on Zoom with each team instead of meeting in-person.
  • Teams will eat in Larson Commons.
  • Scavenger hunts will be fully outside, still divided into teams and working separately. Mentors will be responsible for sanitizing each space after usage.

Communications Plan

  • Posters with instructions to office visitors;
  • Email communication to students;
  • Social Media; and
  • Discuss during Early Orientation Program.


  • We will follow the JacksRBack Student Organization Plan
  • The student organizations will meet via Zoom for the larger group meetings with only officers in attendance or alternating who hosts the Zoom meetings.
  • Practice social distancing for those who do attend in person.

Communications Plan

  • Posters with instructions to office visitors;
  • Email communication to students; and
  • Social Media.