Skip to main content
Close Search
COVID-19 Updates: Stay Informed

EHS COVID-19 Student Resources

Top Updates and Resources for Students

Please visit the COVID-19 Response page and Student Information page for additional information and more details.

General Information

  1. All courses online starting March 23 and will continue for the remainder of the academic year and through the summer term (sessions starting in May going through August) as well. The academic year will stay current with finals scheduled May 4-8. Grading for classes that have transitioned to online have not changed to date, but alternative options are being evaluated. Check D2L and jacks email account for course updates, including information on labs. (Accessing Your Online Course)
  2. If you are have concerns or issues about access to internet or computer/tablet, submit through the online form. There is also a resource webpage for tips to be a successful online learner/internet access and connectivity issue.
  3. Temporary Policies:

    1. Transfer of Academic Credit: This temporary policy confirms that SDSU will accept transfer credits from students who received pass/fail, satisfactory/unsatisfactory or similar letter grades at their preceding institution during the spring 2020 term according to SDBOR Policy 2-5 Transfer of Credit. See the temporary policy for more details.
    2. Registration and Course Attempts
    3. Temporary Alternate Grading Options for Spring 2020 Semester
    4. Temporary Academic Probation & Academic Suspension Policies
    5. Maximum Number of Course Withdrawals
    6. Temporary Math Placement
    7. As additional temporary policies are published, we will continue to update the Grading Option FAQ. We strongly encourage all SDSU students to work closely with academic advisors and other program representatives to determine possible implications of choices related to grading for spring 2020 semester.
  4. On-campus events and activities cancelled through August 15, 2020. The following facilities are closed indefinitely: Wellness Center, McCrory Gardens, South Dakota Art Museum, South Dakota Agricultural Heritage Museum, the University Bookstore in the University Student Union, SDSU Dairy Bar and Meat Lab.
    1. Graduation Ceremonies
  5. SDSU Red Folder risk assessments for recognizing academic, physical, psychological and safety risks as well as some of the resources available.
  6. FAQs
    1. Graduate Students
    2. Prospective & Admitted Students

Services

  1. Housing Updates and Residence Hall Phased Checkout Plan.
    1. University Operated Apartments: While access has not been restricted to students living in campus apartments such as the Southeast Apartments, Skylight, Huggins, Garden Square or others where rent is paid monthly, residents will have two options at this time:
      1. Residents may opt to remain in residence and fulfill the current lease agreement including monthly rent payments; or
      2. Residents may request an early termination of their lease agreement with no penalty, effective April 1, 2020. Rent payments will be canceled for the remainder of the lease agreement. Students wanting early termination need to contact Maryke Taute.
    2. Housing and Residential Life open 10 a.m.-2 p.m. and can be reached via phone at 605-688-5148 or email sdsu.reslife@sdstate.edu. Access your MyState page for the break housing application if you need to stay on campus, return early, or need to get items from your room (see Housing section below for more details).
  2. Check SDSU Jacks Dining Services and Jack's Cupboard for on-campus availability.
  3. Refunds will be provided to students in campus housing (excluding campus apartments) and those who have a meal plan. All refunds will be posted to the student’s account within 14 business days and refunds will be applied to outstanding balances first.
    1. The refund will be 50% of the original amount for housing, except for those students approved for emergency housing at the close of the extended spring break.
    2.  The meal plan will be pro-rated for meal plans not utilized and all unused flex dollars will also be refunded to each student.
  4. Student Health Clinic and Counseling Services are still open 8 a.m.-5 p.m. For an appointment, call 605-688-4157. To fill prescriptions, please call Jackrabbit Pharmacy at 605-688-5410 (doors are closed, but will fill).
  5. Academic Advising available via distance methods (Zoom, email, phone, etc.). Registration for Fall 2020 & Spring 2021 starts March 23, so be sure to touch base with your advisor. You should have a Time Ticket for Fall 2020 that you can view on MyState.
  6. Tutoring, Peer Mentoring and Supplemental Instruction are canceled for the week of March 16, but will resume as indicated below:
    1. Peer Mentoring offered through the Academic Success and Recovery Program will be provided through Zoom or phone beginning Monday, March 23. Work with your peer mentor to schedule your preferred format.
    2. Wintrode Tutoring, SI and Study Shop (phone 605-688-4155) will be temporarily suspended, but Wintrode Tutoring and SI will resume through online methods in the coming weeks. Until then, students enrolled in SDState courses will have access to an online tutoring program, Smarthinking available through D2L, beginning Monday, March 23.
  7. Other available resources:
    1. H.M. Briggs Library, email: blref@sdstate.edu, phone: 605-688-5106
    2. Office of Disability Services
    3. Math Help Center
    4. SDSU Help Desk: sdsu.supportdesk@sdstate.edu
    5. Financial Aid & Scholarships, email: sdsu.finaid@sdstate.edu
    6. Writing Center

Health & Prevention Guidance

Letter to the Community*

*Includes test supply update, how to prevent illness, and what to do if you are demonstrating symptoms of COVID-19.

Dr. Bonny Specker gives a short history and tutorial on Influenza, epidemics, and the current COVID-19.

Accessing Courses

All current SDSU students should have access to D2L. If you are experiencing login issues, follow the prompts to reset password as needed. If unable to reset your password, please contact the SDSU Support Desk for assistance at 605-688-6776.

A resource page is available for students on Utilizing D2L. Keep in mind that each course has different requirements.

Technology Resources

The Federal Communications Commission has released an agreement stating that providers will waive late fees, not cut off service for lack of payment, and open hot-spots.

  • Comcast - Comcast is offering an internet essentials package for free. To sign up for a free internet essentials package for 60 days, applicants can simply visit www.internetessentials.com. The accessible website also includes the option to video chat with customer service agents in American Sign Language. There are also two dedicated phone numbers 1-855-846-8376 for English and 1-855-765-6995 for Spanish.
  • Spectrum - Spectrum is offering free internet access for students. Beginning March 16, Spectrum is offering free internet for 60 days to households with K-12 or college students who don’t already have a Spectrum subscription. To enroll, call 1-844-488-8395.
  • Charter - Charter is offering free internet for 2 months.
  • AT&T AT&T COVID-19 response. AT&T will offer open hot-spots, unlimited data to existing customers, and $10/month plans to low-income families
  • Verizon Verizon does have special offers, but is following the FCC agreement.
  • Sprint Sprint is following the FCC agreement, providing unlimited data to existing customers, and, starting Tuesday, 3/17/2020, will allow all handsets to enable hot spots for 60 days at no extra charge.
  • T-Mobile T-Mobile is following the FCC agreement, plus unlimited data to existing customers, and, coming soon, will allow all handsets to enable hot-spots for 60 days at no extra charge.