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EHS COVID-19 Student Resources

Top Updates and Resources for Students

Please visit the COVID-19 Response page, JacksRBack page, and Student Information page for additional information and more details.

General Information

  1. 2020-2021 Academic Calendar & Academic Plan
  2. Check #NewJacks20 for Move In details and visit Jackrabbit Central to order your books and get free shipping when you use the code BOOKS2020 at checkout.
  3. Drop N Go Signup Information
  4. JacksRBack Information for International Students
  5. Check D2L and jacks email account for course updates, including information on labs. Accessing Your Online Course
  6. If you are have concerns or issues about access to internet or computer/tablet, submit through the online form. There is also a resource webpage for tips to be a successful online learner/internet access and connectivity issue.
  7. Temporary Policies:

    1. Transfer of Academic Credit: This temporary policy confirms that SDSU will accept transfer credits from students who received pass/fail, satisfactory/unsatisfactory or similar letter grades at their preceding institution during the spring 2020 term according to SDBOR Policy 2-5 Transfer of Credit. See the temporary policy for more details.
    2. Registration and Course Attempts
    3. Temporary Alternate Grading Options for Spring 2020 Semester
    4. Temporary Academic Probation & Academic Suspension Policies
    5. Maximum Number of Course Withdrawals
    6. Temporary Math Placement
    7. As additional temporary policies are published, we will continue to update the Grading Option FAQ. We strongly encourage all SDSU students to work closely with academic advisors and other program representatives to determine possible implications of choices related to grading for spring 2020 semester.
  8. On-campus events and activities canceled through August 15, 2020. The following facilities are closed indefinitely: South Dakota Art Museum, South Dakota Agricultural Heritage Museum, the University Bookstore in the University Student Union, SDSU Dairy Bar and Meat Lab.
    1. Graduation Ceremonies
    2. Miller Wellness Center open June 1, 2019: COVID-19 Response Page
  9. SDSU Red Folder risk assessments for recognizing academic, physical, psychological and safety risks as well as some of the resources available.
  10. FAQs
    1. Graduate Students
    2. Prospective and Admitted Students


  1. Housing and Residential Life can be reached via phone at 605-688-5148 or email Access your MyState page for the housing application.
  2. Check SDSU Jacks Dining Services and Jack's Cupboard for on-campus availability.
  3. Student Health Clinic and Counseling Services are still open 8 a.m. - 5 p.m. For an appointment, call 605-688-4157. To fill prescriptions, please call Jackrabbit Pharmacy at 605-688-5410 (doors are closed, but will fill).
  4. Academic Advising available via distance methods (Zoom, email, phone, etc.). Registration for Fall 2020 & Spring 2021 starts March 23, so be sure to touch base with your advisor. You should have a Time Ticket for Fall 2020 that you can view on MyState.
  5. Tutoring, Peer Mentoring and Supplemental Instruction
    1. Peer Mentoring offered through the Academic Success and Recovery Program will be provided through Zoom or phone. Work with your peer mentor to schedule your preferred format.
    2. Wintrode Tutoring, SI and Study Hub (605-688-4155)
      1. Schedule your tutoring sessions as you normally would using ConnectState. You can find the days and times of each session on the Study Hub webpage under each subject link. If you need assistance with ConnectState, check out these step-by-step instructions or email
      2. Prior to your tutoring session, your tutor will send you a Zoom meeting invitation via email.
      3. At the start of your scheduled tutoring session, click the link to join the Zoom meeting.
    3. Another option is Smarthinking an online tutoring option accessible via D2L.
  6. Other available resources:
    1. H.M. Briggs Library, email:, phone: 605-688-5106
    2. Office of Disability Services
    3. Math Help Center
    4. SDSU Help Desk:
    5. Financial Aid & Scholarships, email:
    6. Writing Center

Health & Prevention Guidance

Letter to the Community*

*Includes test supply update, how to prevent illness, and what to do if you are demonstrating symptoms of COVID-19.

Dr. Bonny Specker gives a short history and tutorial on Influenza, epidemics and the current COVID-19.

Accessing Courses

All current SDSU students should have access to D2L. If you are experiencing login issues, follow the prompts to reset password as needed. If unable to reset your password, please contact the SDSU Support Desk for assistance at 605-688-6776.

A resource page is available for students on Utilizing D2L. Keep in mind that each course has different requirements.

Technology Resources

The Federal Communications Commission has released an agreement stating that providers will waive late fees, not cut off service for lack of payment, and open hot-spots.

  • Comcast - Comcast is offering an internet essentials package for free. To sign up for a free internet essentials package for 60 days, applicants can simply visit The accessible website also includes the option to video chat with customer service agents in American Sign Language. There are also two dedicated phone numbers 1-855-846-8376 for English and 1-855-765-6995 for Spanish.
  • Spectrum - Spectrum is offering free internet access for students. Beginning March 16, Spectrum is offering free internet for 60 days to households with K-12 or college students who don’t already have a Spectrum subscription. To enroll, call 1-844-488-8395.
  • Charter - Charter is offering free internet for 2 months.
  • AT&T AT&T COVID-19 response. AT&T will offer open hot-spots, unlimited data to existing customers and $10/month plans to low-income families
  • Verizon Verizon does have special offers, but is following the FCC agreement.
  • Sprint Sprint is following the FCC agreement, providing unlimited data to existing customers, and, starting Tuesday, 3/17/2020, will allow all handsets to enable hot spots for 60 days at no extra charge.
  • T-Mobile T-Mobile is following the FCC agreement, plus unlimited data to existing customers, and, coming soon, will allow all handsets to enable hot-spots for 60 days at no extra charge.