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Professional Development - Remote Opportunities

During Pandemic operations, it is more important than ever to keep our employees engaged and learning. This will benefit us now, but also help prepare our employees for the future. In a joint effort between the Center for the enhancement of teaching and learning (CETL), SDSU Human Resources and the office of Continuing and Distance Education, we have pulled together a series of online courses that we recommend and can be utilized immediately. There is no charge for the employee, or their department for taking these classes.

If you have any questions, please contact Lindsey Hamlin, Marc Serrett or Kevin Sackreiter.

Supporting and Retaining Students

Mental Health

Mental Health & Resiliency: Fostering Coping & Problem-Solving Skills For Increased Persistence

Loneliness & Mental Health: Actionable Interventions To Improve Emotional Health & Well-Being

Helping Students Cope With Stress, Anxiety & Panic Attacks

Students In Distress & Crisis: Warning Signs, Intervention Tools & Support Strategies

How Faculty Can Recognize & Respond To Mental Health Issues In The Classroom

Student Anxiety & Its Negative Impact On Retention: Strategies To Support, Respond & Refer

First Generation Students

The Power Of Peer Mentorship: Benefits, Challenges & Student Success

Supporting First-Generation Students: Providing Access, Maximizing Student Achievement & Increasing Persistence

Engaging & Partnering With Families Of First-Generation College Students

Retaining Students

Student Anxiety & Its Negative Impact On Retention: Strategies To Support, Respond & Refer

Part-Time Students & The Completion Gap: Programs, Services & Strategies For Improved Persistence

Retention: Assessing Why Students Stay & Why They Leave

8 Strategies For Creating A Stopout Recovery Plan - Includes Step-By-Step Guide!

How To Remove Completion Barriers For Non-Traditional Students

Transitioning and Working Remotely During COVID-19

Student Persistence: Critical & Holistic Support Strategies Responding To COVID-19

EAB Higher Education Professional Development Resource Center

Workplace Success

Front-Line Customer Service: Handling Difficult and Disruptive Behaviors

Parents as Customers: Resolving Conflict & Encouraging Collaboration

How To Achieve Exceptional Front-Line Customer Service In Higher Education

Conflict Among Co-Workers: Difficult Conversations & Resolution Strategies

Front-Line Customer Service: Creating An Inclusive & Supportive Environment For Differently-Abled Students

Diversity, Integrity and Respect

Managing Bias (email HR for a link to the training)          

Workplace Conduct (email HR for a link to the training)     

Inclusion in the Modern Workplace (email HR for a link to the training)     

Illness and Injury Prevention (email HR for a link to the training)    

Treating People with Respect (email HR for a link to the training)

For Supervisors

Supervising Early-Career Professionals: Challenges, Support Strategies & Motivation Techniques

Supervision Challenges & Opportunities: Managing Conflict, Staff Development & Team Performance

Accommodating Disabilities (email HR for a link to the training)

FERPA Basics (email HR for a link to the training)

HIPAA (email HR for a link to the training)

Social Media for Managers (email HR for a link to the training)

Ethics and Code of Conduct (email HR for a link to the training)

Avoid Workplace Retaliation (email HR for a link to the training)

Hiring I: Identifying candidates (email HR for a link to the training)

Hiring II: Interviewing & Selection (email HR for a link to the training)

Mandated Training

Title IV/EO (email HR for a link to the training)

Securing the Human (email HR for a link to the training)