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Accessing Your Online Course

Thank you for your patience as faculty and staff at SDSU transition quickly to ensure continuity in your Spring 2020 courses through online delivery. For university updates, please visit the Emergency Management webpage. Below is a list of frequently asked questions that may answer your questions:

How do I access my courses?

All current SDSU students should have access to D2L. If you are experiencing login issues go to Login Help webpage and follow the prompts to reset password as needed. If unable to reset your password, please contact the SDSU Support Desk or the Office of Continuing and Distance Education for assistance.

SDSU Support Desk
605-688-6776

SDSU Continuing and Distance Education
605-688-4154

How do I utilize D2L to complete my coursework?

Each course is a bit different; however, students can find information on utilizing the D2L platform. If you continue to have questions and/or concerns with use, please do let us know as soon as possible.

What if I need tutoring support?

All course should include Smarthinking, our online tutoring service. You should be able to gain access to Smarthinking through content via your D2L course shell.

What if I need access to the library?

Hilton M. Briggs Library provides resources and services for all members of the SDSU community, including students, faculty and staff who do not make regular (at least weekly) trips to the Brookings area. This includes students taking distance courses, graduate students who are completing theses or dissertations, faculty on sabbatical, and faculty and staff who work at locations other than SDSU's main campus. Learn more about distance library services.

What if I have an accessibility issue and/or concern?

Students who may need accommodations via Disability Services should contact Nancy Hartenhoff-Crooks for assistance.

Nancy Hartenhoff-Crooks, Coordinator, Disability Services
605-688-4504

Check the Emergency Management website for university related COVID-19 Updates.

Check your Jacks Email for university communications specific to students.

For general questions and guidance on accessing D2L, contact SDSU Continuing and Distance Education.