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Privacy Policy

SDSU Card Services is committed to protecting your privacy. We have established this Privacy Policy and are providing it to you so that you can understand the manner in which we collect and use your information and the efforts we use to protect it. Please note that this policy is for SDSU Card Services website only and does not apply to other 3rd party websites linked to from our website. Please check the privacy policies on those websites for more information.

Personal Information Collected - SDSU Card Services recognizes the need for consumers to control the use and management of personal information. By personal information we mean information that can be used to identify or contact an individual. This may include, but is not limited to, a first and last name, a physical address, an email address, a student id number or a phone number. If you are visiting our site to browse or find information about SDSU Card Services products or services, you do not need to provide any personal information. If you decide to make a deposit, however, we may collect this information so that we can provide you with the service you requested.

Automatic Information Collected - Our website makes use of various technologies to collect information about types and versions of internet browsers used when accessing our website. This information, and information about internet IP addresses, as well as date and time web pages are visited are stored in various security and traffic logs. Our service provider reviews these logs, using statistical analysis, in an effort to track and predict traffic patterns and estimate resource needs. Unless we are tracking down a technical problem or we suspect either fraudulent behavior or illegal conduct we do not trace specific user sessions.

Personal Information Use- SDSU Card Services uses personal information provided by you so that we can service your account. Also note that we may need to transfer that information to our agents or employees of our service providers. We will not sell or trade your information to unrelated third parties. When you deposit money onto your account, you will receive an email confirmation from our system. These notifications are considered part of our service and may not be disabled.

Third Party Hosting - The University may contract with one or more third parties to maintain and host the website(s). Therefore, any information you submit, including personal information, may be placed and stored on a computer server maintained by this third party. Your use of the website and any provision of personal information you submit to the website constitutes your acknowledgement that such information or content could pass through and may be stored in servers outside our control. You agree that the University has no liability or responsibility for any such pass through or storage of same.

Confidentiality and Security - SDSU Card Services takes reasonable steps to ensure that your information is protected. On our website we use industry standard Secure Sockets Layer (SSL) encryption when collecting your personal information. Our website is hosted in a data center which makes use of multiple levels of redundant firewalls and database encryption to protect information. Internally, we limit access to your information to those employees or agents who we believe have reasonable need to use the information to provide products or services to you, or to perform their jobs.