JacksUnwired & ResNet

Keeping you connected

JacksUnwired
Need to conduct research with your study group in the Union? Want to keep in touch with your friends between classes? With JacksUnwired, the student wireless network, you can stay connected almost anywhere on campus.

Best of all, the JacksUnwired network is growing … fast! More than 900 access points will be added in the coming months, making JacksUnwired available in all classrooms, labs, and common areas.

Need your laptop set up for wireless? No problem. Just bring it to the eSDSU Laptop Center, and they'll get you up and running at no cost. 

ResNet
Once you move away from home, staying in touch with friends and family becomes a top priority. SDSU offers internet access to every student in the residence halls, so you can email or chat at any time. All you need to bring is a computer—desktop or laptop—and we can connect you with high speed internet access through ResNet, the student residential network.

Be sure to take the time to set up your computer for internet access on your first day in the residence hall. Don't worry about supplying your own network cable, because you can pick it up at your residence hall front desk. Then, follow these instructions to get your service activated:

1. Plug in the cable, boot up your computer, and open an internet browser window. (If a registration page does not come up after you plug in the cable, try again at a later time.)
2. Enter your student ID number in the "Residence Hall Internet Program Internet Activation Form." The registration generally takes one to two hours during regular business hours. If you register after hours, it should be completed the next day.
3. Once you are successfully registered and activated, open up a browser window. A step-by-step program will walk you through the Cisco Network Admission Control (NAC) system set-up that will check your computer for recent updates and antivirus software. If you don't have the most current version of Symantec Endpoint Protection or recent updates, the program will give you links to install them. Keep in mind that the Cisco NAC program process may take two or more hours.

If you have any problems using the Cisco NAC program or registering for ResNet, the Support Desk can help. Plus, your hall is staffed with a trained ResNet Technician to provide software, internet, and limited hardware support, as well as any general troubleshooting. Your residence hall front desk will have your ResNet Technician's contact information.